From the moment I called until all of my things were delivered, I felt like I was family! And When Marc called me to see how my move went, It showed that it wasn't just about the money..they cared..Even the mover Charlie and his helper took ...[full review]

American Eagle Movers' salesman and the contract they send with their estimate promise great service. All looks good until the movers arrive - late in the day, without padding to protect furniture, refusing to pack breakable items properly, and...[full review]

NO THIS ISN'T SPAM, I'M JUST NOT RE-TYPING A REVIEW I ALREADY POSTED AT ANOTHER SITE. I WANT TO COST THEM BIZNESS BY POSTING AT EVERY SITE I CAN FIND YOU SEE. SCUM OF THE EARTH. IT'S LUCKY FOR THEM I DON'T WANT TO GO TO PRISON. BECAUSE IF I DIDN'T...[full review]

American Eagle Movers missed their contractual obligation to pick up our furniture by three days, so be sure to have some flexibility in your move out date. Once the contract was signed and they had our deposit, we had difficulty getting in touch...[full review]

They came days late, and many items are either damaged beyond repair or completely missing. The only person I ever got on the phone was my salesperson Sandy. I called and told her about my items and she gave me a tel# for her claims dept. No on...[full review]

Their service was very exceptional, they seemed to bend over backwards to get my move done, they moved my stuff out of two different storage locations and my house and got it down to florida pretty fast. Everyone at this company were extremely nice.[full review]

I talked to Angela and scheduled pick up date. When I called, she didn't pick up the call and it was answered by Sandy.That lady said that it wont be possible to pick up on the promised date. When I called the operations team they didn't care to r...[full review]

This company is TERRIBLE!!!!!!! I'm awaiting a reply from the Attorney General of the state of Florida for my complaint I filed. That idiot Angela HOUNDED me twice a day for two weeks, then it was pretty funny that once she got my down payment, ...[full review]

If you cherish your belongings you will never use this company. They were late in picking up our furniture, broke items while loading and unloading,soiled our bedding with dirt and grease,never returned phone calls,and lied from beginnig to end...[full review]

I was promised a guaranteed pickup date and was told to ignore the 3 day pickup spread.. She made me a promise of a pick up date because my husband had a flight back that night, I have called her many times and have received no call back.[full review]

I moved with this company, I had the opportunity to speak to angela she did a good job of servicing my move .She took all of my phone calls .The nicest courteous person you would ever want to work with .. Thanks Angela!!![full review]

A friend referred American eagle movers to us as we moved from Miami area to Sarasota. We spoke to other company's also and even had an estimator come to our home. We felt comfortable with Angela who offered her evening cell phone number as we wer...[full review]

I was lied to by the salesperson. she never returned my calles and avoided answering my questions. She was very rude and would put me on hold forever and not come back to the phone. She lied to me over & over, made promises that never happened. ...[full review]

Do Not Use American Eagle Movers! On the day of delivery they unloaded a broken mirror from the truck. The mirror was not in any kind of wrap. The driver noticed this as well and told me to file a claim. American Eagle Movers also damaged a ...[full review]

Company response to Unhappy Customer's review:
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your e...

I recently completed my second move with this company. My first move 1.5 years ago went well. We had one piece of furniture with damage, but it was overall a good experience. My second move that I just completed was HORRIBLE! They arrived wi...[full review]

Company response to Doug 's review:
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your...

I cannot stress this enough...do not use this company if you value your personal items. We used them last year and had an absolutely horrendous experience with damaged and missing items. If you look up this company on the Internet, you will ...[full review]

Company response to Theresa S.'s review:
After multiple attempts to try to relocate this customer in our database in order to validate this complaint we were unable to locate her. We never...

We had a horrible experience with this company. They withheld paperwork from us and our possessions were severely damaged. We had several missing items. We contacted the FL Consumer Protection Agency requesting assistance. The company refused to c...[full review]

Company response to Ron Wallace's review:
We are sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your e...