Everyone I was in contact with during the process was polite and professional in every way.  Calls were returned promptly with information I had requested.  The movers were very poliet and quick.  They seemed to take a lot of care with my belongin...[full review]

They were very cooperative, friendly and professional.  I would recommend them to anyone who is moving.  All of our stuff arrived in good condition with no damage.  They carefully wrapped and protected all of our furniture and handled it all with ...[full review]

I contacted Budget Van Lines In August of 2012. I never dreamed I would end up moving in January of 2013. Closing of my house was delayed. Budget was very understanding of me postponing my move and worked with me all the way. Once my belongings we...[full review]

This company is a bunch of crooks.  They swindled me and hired a company out of Texas to perform my moving.  That company has over 80 complaints against it and Budget still used them.  When asked to take responsibility for the damages they caused ...[full review]

like many, budget van lines subcontracts the actual driving to truck companies. in this case, they used Moving Central. the delivery arrived late. two bikes were bent (broken). the movers broke a baluster in the stairwell of the home we moved into...[full review]

Please don't use this is the worst company a total nightmare told me one price demanded more money at pickup then at delivery....I had to pay 1700 more ...I am a single mother who was taken advantage of...I am gonna say this on every website I can...[full review]

Warning. They are horrible.  It was a nightmare.  They hired another company to move me.  They sent R&L who loaded it up and then demanded another $900.  They were supposed to store my furniture in AZ but lost it in KS for a month.  Then a 3rd com...[full review]

Deception is the name of the game.  I was not told the whole truth.  It was a matter of withholding information.  Another moving company tried to convince me not to use this company, but I didn't listen.  Big mistake!! the movers used more tape th...[full review]

I wish I could put $20,000 worth of negative stars! I contracted with Budget Movers. Budget Movers had moved me to this pick up location 18 months before without any problems. The quote I got was based on my previous move. Budget Movers contracted...[full review]

It was only after I gave Mr. Adams my visa card number did he explain to me that they were a broker and not the actual moving company. Mr. Adams stated that Budget Van Lines ONLY worked with major moving companies and that my household goods would...[full review]

Budget vanlines subcontracts services to others.  My stuff was moved by Moving Central / Olympian moving . These companies are run by bunch of morons. I can not blame the actual people who does the move. They are just labor picked from whereever a...[full review]

Beware this is Dishonest,fraudulent co. They low ball quote and Tate your 200.00 with no problem never to see it again.  They add charges when they do show up (LATE) from bubble wrap to more gas. Watch the papers you sign with them.  Worst Co. My ...[full review]

Completely deceitful, incompetetent and unprofessional. Budget is merely an agent who farms out the work to independent contractors allowing Budget to DISCLAIM responsibiltiy for anything and everything. The movers arrived late, but, more importan...[full review]

DO NOT USE BUDGET VAN LINES!!!  We had contracted to use them and expected the regular large truck.  Instead, 2 men showed up with a 5th wheel.  I can't even beging to tell you ALL THE DAMAGE we had.  At one point, Budget Corporate said to me "you...[full review]

Agent Jason told me I would be reimbursed the $300 deposit if I signed the online contract and needed to cancel. I signed it and set up the move but we had to cancel it the same day as plans changed. We were told that the $300 was nonrefundable an...[full review]

They follow-up on me repeatedly until they had my money and then I  never heard from them. I contacted them the two days before the scheduled pick-up window and was advised they would pick-up the next day outside the window, Then changed it to the...[full review]

If you don't care what time your furniture get there or what will cost in the end. DO NOT USE BUDGET VAN LINES...... I received a estimate from Alan for $1497.30, movers showed up and said their biinding estimate would be $1998.40 because of weig...[full review]

This company will hold your home ransom!!! BEWARE!!! My experience; I have a one bedroom apartment with a couple garage items, my quote was $1,450.00  to move  from Raleigh NC to Deerfield Bch FL. I thought that was fair so I went with Budget Van...[full review]

When I decided to look for at trusting moving company i turned to the internet. I saw plenty and decided to to choose budget van lines. I called and spoke to one of the reps. I told them what I had in my one bedroom apartment they gave me a quote ...[full review]

I moved from Tampa to Phoenix. This is the worst experience of my life ever. My items were picked up 2 days late, then Items were taken that i did not auth and had to call to tell them it better be there when my items get to az. well it was, but s...[full review]

Student move from Boston to California. Budget contract was a binding agreement and I had to specify details on every piece of furniture being moved. My contract included a premium package service that was supposed to include any/all packing mat...[full review]

They subcontracted me to a horrible company Schneider who then appeared to subcontract to Armstrong Moving who hired day laborers at the last minute for $15 an hour. Not the professional movers I expected. They damaged much of my furniture and i...[full review]

Was given a quote by allen the sales rep who never returns phone calls, of 3100 and was told a Tractor trailer for Harrisburgh would be picking up my furniture instead a rent a van service for New Jersey showed up and could not take my house and c...[full review]

First of all, everything seemed just fine, a good price of around $800 for a move of about 600lbs of stuff, which is a very small load in relative. We chose to use these movers because of the price, and did not want to drive in dangerous wintery c...[full review]

DO NOT FALL for this company. Sales or brokers are liars. Van line company Blue Jay Movers are rude and unconcerned. These people are a bunch of losers. Once the brokers get your first payment they can careless what happens. The customer service r...[full review]

OMG!!!! This was the WORST experience in my life! I called several companies to find a mover for a cross country move and I was DUPED by this company! I made arrangements to have my furniture moved from Plainfield, IL to Las Vegas, NV, but I w...[full review]

Do yourself a favor and find someone else to do your moving. We scheduled a move on the 9th of October and were rescheduled 7 times. They finally arrived to pick up our things on November 30, only to have the truck break down 1 mile from the stora...[full review]

I contacted Budget Van lines to schedule our move from North Dakota to Texas on September 20 and booked our move for October 31st. I was NEVER contacted back by Budget to confirm the move, I made repeated phone calls up until 3 days before my sch...[full review]

I scheduled a move from Alamogordo, NM to Las Vegas NV. The estimated price was $1,300 for a one bedroom residence, which included one month of FREE STORAGE and 195.00/month for every additional month of storage. After I signed and faxed the contr...[full review]

As a single mom moving across the country with 2 kids was the last thing i wanted to do. So i basically dreaded the concept of using a moving company that might give me more of a headache than i already had. budget van lines made things a bit ea...[full review]

The worst of the worst..........I had a guarantee pick up date, put was called the day before to tell me that the truck broke down.... We rescheduled for a few days later, but was called the day before and cancelled my move... the trucks be not d...[full review]

While I knew that Buget Van Lines did not do the moves themselves, they stated they worked with major mover such as Mayflower. However, in my case I got a minor carrier with a total of 5 people. Problems started from the outset when a call wa...[full review]

They moved our stuff very well. But after charging $90 an hour, they expected a twenty percent tip on top of the $2000 bill. [full review]

Did not know it was contracted out to another company! Then once Budget got their $ no response to phone calls-emails at all! Assured us in a Binding Contract for an extra $500 the furniture would arrive by the 1,2nd or 3rd of July! Instead it ...[full review]

FYI- This business has addresses in both VA & LA; only the LA address on BBB shows the complaints. Our family relocated from Tampa, FL to Woodland Hills, CA. As you would imagine, this was a major move. In hopes of finding the best movers to help ...[full review]

If you are fortunate enough to read these reviews, believe them and run. After hiring this company to move my belongings and going thru the BS that I have been put through, I then decided to check thier reviews. The very first one I read posted Ju...[full review]

Before using this company, you must realize that they are not a moving company; they are simply a moving broker. Being that they are a broker, they will simply take your money then refer you to an actual moving company. At this point, once they ...[full review]

Overall the customer service at Budget Van Lines is very good. However, they selected Master Movers for my move and my experience with them was a nightmare. They overcharged me and delievered my items late. Budget Van Lines tried to help howeve...[full review]

Initially, Budget Van Lines provided a time range of three days when the driver would arrive. Said that the driver would call two days before arrival. Didn't happen. Then, the driver said he wasn't coming to Aransas Pass. He decided not to tak...[full review]

DO NOT USE THESE PEOPLE!!!! They contracted out to ABLE MOVING -Three times (days) the pick up time was changed. When they did come ( after I had called looking for them) it was so late I couldn't even start the trip and had to sleep on the floo...[full review]

Normally I move myself but this year I had a stroke and lifting heavy boxes was out of the question. Budget Van Lines took care of everything for me. Their price was very fair and they did an outstanding job. The guys that showed up Joe, Vance...[full review]

My move went relatively fine but I'm giving this review 3 stars based on the fact that I was caused unnecessary stress due the fact that I did not realize I would be moving with a broker. When I booked my move with Budget Van Lines, I expected a B...[full review]

My school's housing department recommended these guys and I used their service to move from my parents' house into the school's dorm. Overall good service, reasonable price and nice people. I'm booking them again to move out of the dorm this time![full review]

After dealing with a messy divorce (married for 14 years, young children, custody battle, the whole 9 yards) I was eager to just move on with my life, and move back to my hometown so my kids could be closer to their grandparents. It was a stres...[full review]

If you are planning on moving with Budget Van Lines you have to understand you will get the most for your money, but with no frills. The company found me the lowest rate for my move by far, and the movers did the job just fine, but they weren't p...[full review]

We paid for a guaranteed delivery for December 30th or 31st and it was delivered on January 2nd. Also, we received no communication from the company or the contracted company, until Saturday, letting us know that it would be late. Because of the d...[full review]

I learned quite a bit about the moving industry through working w/ an experienced thorough sales representative who walked me through the entire process w/o leaving out any details. There were other companies who were offering higher prices but I ...[full review]

This was the worst experience ever. They came late to pick up my items. After they left we were not able to contact anyone regarding our items. When they finally delivered 15 days later they called the police on my husband because he was yelling a...[full review]

It's always hard to leave an honest review of a company and not get emotional about it. I used Budget Van Lines for my move and things worked out alright. I'm not a picky person, i don't really need the bells and whistles, i just make sure the co...[full review]