Overall reviews rating:
based on 18 reviews
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Earth Relocation reviews and ratings online. Read authentic Earth Relocation complaints, testimonials and consumer reports online.
Once we contacted them, our goods were packed and moved within a week's time from our home. All paperwork was done upfront for clearance of goods in Canada and we had to go to customs terminal in Montreal as indicated in advance by our moving consultant. Everything was arranged as planned and our door to door moving was compl...[full review]
I would like to explain my experience in detail since I think it may help other people decide not to work with this company. Long story short: nothing got broken in the move, which is good. The rest was all bad. Following is the whole story. On December 2013 I moved from New York City to the UK, and my new company was reimbu...[full review]
Used this company's service to move from Cyprus to New York as recommended by one of our friends who moved with them from Boston to Nicosia. Overall performance was decent, door to door service was completed within the budget provided by them and transit time ended up being one week over what was estimated. We were not s...[full review]
We were given a quote of $4700 based on our recent previous move, the weight, amount of furniture, etc. When your movers arrived, they looked at all we had. If we had more stuff than they thought, that would have been the time for them to stop what they were doing and let us know that and give us an ACCURATE quote. They even...[full review]
Company response to Valorie Collante's review:
EXTREMELY FALSE AND MISLEADING REVIEW!!! Now being that said, we would like to provide very minute details of your dealings with us so that our future clients can understand what transpired in your move and what lead to your bitter experience. Ms. Collante, we at ER take ultimate pride in the quality of our services, stron...
I had to move my household goods (4 bedroom house) from New York to Santa Domingo. Earth Relocation team were able to move my stuff quickly. The agent I spoke to was very professional and answered all my queries. Pricing was fair and I am overall very pleased with the service. Thanks Earth Relocation for making my inte...[full review]
Company response to Cubilette's review:
Dear Mr. Cubilette, We thank you for your positive feedback and strive to assist future clients with the same level of services provided to you. Best of luck, ER Management
I found Earth Relocation when doing Internet searches for my move from Boston , MA to Nagpur, Maharashtra, India Samir was the salesman I talked to. Knowing that I was researching, to begin with they had offered me a competitive price. Samir was detailed in the process of the move and had given me detailed info on what to d...[full review]
Company response to Rahul Jaiswal's review:
Dear Mr. Jaiswal, We thank you for your positive feedback and strive to assist future clients with the same level of services provided to you. Best of luck, ER Management
My wife found Earth Relocation on Google and she received a quote for our move to Antibes, France along with 2 other quotes we compared from movers in New York. We returned to France after my 28 months project in NYC. We moved a 20 Feet container through Earth Relocation. Actually we finalized a different moving company in NY...[full review]
Company response to Thierry Auge's review:
Dear Thierry, We thank you for your positive feedback and strive to assist future clients with the same level of services provided to you. Best of luck, ER Management
My move with Earth Relocation was overall very good, the move cost was within the range it was estimated as. Their local rep in Canada did a per move survey at our Toronto Apt and then our sales person from Earth provided the estimate with approx cost for the move, customs procedures and all the fine details via email. We rec...[full review]
Company response to Patrick Leonov's review:
Dear Patrick, We thank you for your positive feedback and strive to assist future clients with the same level of services provided to you. Best of luck, ER Management
Not only did the estimate given was 30% OFF what they told us, our things were packed so badly, we wished we did it ourselves. We had damages that could have been avoided if some thought had been put into the process. And now after the second shipment has arrived which happened 3 months after we moved, we find our things (ar...[full review]
Company response to Tinnie's review:
Ms.Tinnie, The comments you have in your review above are totally fake and irrelevant. We would like to alert all our clients about this review posted that it is totally baseless and we can vouch on it. We have been very responsive to all your concerns thus far. Each of your email received more than one response as it is d...
Thanks a lot EARTH RELOCATION !!! I was moving from New york to LA. One of my friends who had AN excellent experience from Earth Relocation recommended me their name. I had some delicate pieces of art, very expensive China and I was worried if they would be able to deliver it intact. But full marks to Mr. Samir Shah ( My c...[full review]
Company response to Purav 's review:
Dear Purav, Thanks for sharing your comments and feedback online. We are glad that we were able to service your moving needs. Your words above are very encouraging and will keep us going to make sure that we can offer high level of customer satisfaction to all our clients like yours. Best regards, Earth Relocation Mgmt.
This is my review for Earth Relocation. 1-Prompt. Earth relocation is very prompt. Starting from the survey of the house to actual pick up & to ultimate delivery.I had almost zero waiting time in all the above instances. 2-Communication. Earth reloc scores high points on communication as well. I was called before pick up & a...[full review]
Company response to Sumit Sood's review:
Dear Mr.Sood, Thanks for posting your comments on this website regarding our services. We truly appreciated your business and we will be glad to serve you again, Good luck to you and your family in all future endeavors. Kind regards, Earth Relocation Mgmt.
I just received my goods at my new home in Lima last week. The moving company “Earth Relocation” was chosen by my employer to relocate our personal effects from Dallas to Peru. My company received 3 quotes and decided to go with Earth Relocation based on their competitive pricing and professional approach. The rep of Earth Re...[full review]
Company response to Pedro Ortiz's review:
Dear Mr. Ortiz, It was a pleasure to offer you our services and have a wonderful and cooperative client like you. We would like to wish you all the best for your assignment in Peru and hope we can serve you again. Best regards, Earth Relocation Mgmt.
I have moved all over the world and have never experienced such unprofessionalism from a shipping company. The men were lazy and packed badly, Furniture was vandalized and willfully broken.An hour after I was due to leave for the airport, I was still overseeing my belongings being packed. Instead of unhooking the bed joints, ...[full review]
Company response to Mike's review:
Ms. Tinnie and Mr. Mike, The comments you have in your review above are totally fake and irrelevant. We would like to alert all our clients about this review posted that it is totally baseless and we can vouch on it. We have been very responsive to all your concerns thus far. Each of your email received more than one respo...
We recently moved from USA to Singapore and used Earth Relocation. Our goods arrived safely and in the timeframe promised. Their staff is courteous and went the extra mile to provide the service we needed. Overall, their service met our needs and we will gladly use them again in the future. We recommend them to anyone conside...[full review]
Company response to Jon's review:
Dear Jon, We are very thankful to you for sharing your experience regarding our services on this website. It was our pleasure to serve your relocation needs and our entire team at Earth Relocation wishes you and your family all the very best. Best regards, Amy R Customer Relations
I have moved from NY to France and was not satisfied with Earth Relocation. I insisted that I wanted an all in quotation so there would be no hidden cost. It turned out that all in all I had to pay an extra 20% but there's worse: they called me the day before the actual delivery saying that if I didn't pay what they asked for...[full review]
Company response to Antoine Kerbrat's review:
Dear Mr. Kerbrat, Thanks for posting your feedback about our services on this site. I am sorry that you were in the situation where you had to pay for port storage charges in France. But we would like to share with our clients below points which will clarify the facts involved in your move: 1. We did provide you an ...
Beware of Earth Relocation and all the "positive reviews". these are staged reviews in my opinion because my experience was NOTHING like what you read in their FB page and online testimonials. I'm a real person with a real experience with Earth. I would not recommend these people to my worst enemy. Where do I start.....1)...[full review]
Company response to Intl Mover's review:
Dear Client, First of all we are very apologetic to learn about your experience with our company. At Earth Relocation, client’s satisfaction is the top priority for us and therefore it is very disheartening to read your comments as posted above. In our company, we take client’s feedback very seriously as customer revie...
We used their services while moving from Jersey to Gurgaon India in July 2012. (The website did not have option to choose India for this review). We had a 20' container, door to door service. I have moved within US before. But this was our first international move. With 2 kids under 4 years a smooth move was more importan...[full review]
Company response to Nitya's review:
Dear Nitya, Thanks for your good words and comments. We believe in continous improvement of our services and your honest feedback will help us further to improve. Also we are thankful to your good comments and are glad that you were happy with our services. We wish you all the ebst for your future endeavors. Amy R ...
Earth Relocation inc. saved me from my moving nightmare. Originally, i hired Unity Van Lines movers to help. UVL took my stuff and my money and dissapeared on me. With help of Federal Marine Commission's help I relocated my stuff. And from this point, Samir from ER took over and guided me step by step to get my stuff to desti...[full review]
Company response to Young Kim's review:
Thanks Young, We are very glad that we were able to assist you in the crisis situation you were. A move or succesful relocation can only happen if both client and his reocation company works hand in hand and you were an excellent example of that. You were always reveritng with documents and information on time which is ve...
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Community testimonials, ratings and consumer reports on Earth Relocation - a professional mover located in Jersey City, NJ 07302. Discover Jersey City, New Jersey moving companies.
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