I feel grateful and feel that I have to share this story with this community. I hired First Call about two months in advance for my move from Pennsylvania to New Jersey. I made a $500 deposit and was looking forward to my move. Unfortunately, I ha...[full review]

Company response to Lanie DeLuca's review:
To see the many other positive reviews we have received, please visit our website at www.firstcallmovers.com/first-call-movers-reviews/

**WARNING** DO NOT USE THIS COMPANY!! This company uses deceptive business practices to get you to book your move through them, i.e. low cost estimates w/out on-site evaluation/estimates & quick delivery. First Call Movers'  contract suggests that...[full review]

Company response to T. Whitbeck's review:
Ms. Whitbeck’s delivery was scheduled to take place within the time frame stated on her estimate agreement, however she could not wait and took it ...

My husband passed away a few months ago. Originally from New York, we had moved to Illinois many years ago for a different pace. After his death, my life was crushed. I made the decision to sell the house and move back to NY so I'd be surrounded b...[full review]

Company response to Lisa Rogan's review:
To see the many other positive reviews we have received, please visit our website at www.firstcallmovers.com/first-call-movers-reviews/

This was a horrific experience and this company was very dishonest. While the salesperson and I agreed to certain things like a move date, price and services, after they had my deposit, I would learn that none of the fundamental elements of my con...[full review]

Company response to Jennifer's review:
Although we apologize to Jennifer it is clear that she, like others who complained, did not read the terms of her estimate agreement which is writt...

OMG!!  DO NOT TRUST A WORD THESE PEOPLE TELL YOU! On Tues 4/16, I requested an on-line quote for an urgent move of a dining room set, bedroom set and various dishware, crystal, figurines and lamps from Wichita, KS to Renton, WA. This was s last mi...[full review]

Company response to Cynthia's review:
We apologize to Cynthia that the moving company that accepted the job subsequently backed out. We are happy to have provided her with a full refun...

I moved a small business across the state and was hesitant to employ a moving company because of the cost. Then I stumbled upon this website. First Call Movers gave me an estimate with a price that could not be beat (believe me, I checked). My ite...[full review]

Company response to Niki Weidman's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

Thumbs up! I manage a small company employing approximately 15 people. When my company was moved to a nearby building, I was in charge of the move. After searching the web, I found First Call and I was happy with the conversation I had. I expresse...[full review]

Company response to Nick Flynn's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

This has been the worst move of my life.  I move every 2 years, always use moving companies for my move, and I will never use this company again.  So much was not disclosed to be prior to my move.  The men who picked up my furniture were friendly ...[full review]

Company response to Jeri's review:
We apologize to Jeri for her dissatisfaction however delivery will take place well within the time frame stated on her estimate agreement. We also...

I called First Call movers and they handled my move great. I wasn't moving far, but decided to get movers instead of trying it all myself. The office staff was very friendly and answered all my questions. I would definitely use First Call again ...[full review]

Company response to Juliet Hartford's review:
To see the many other positive reviews we have received, please visit our website.

I entered into a contract with First Call Movers on March 15, 2013 to move a few items from Jacksonville FL to Denver Co. They dispatched a company called Uncle Sam's Moving out of NC. Today is April 15, 2013 I have not heard from either company n...[full review]

Company response to Melody Shacter's review:
Melody’s review fails to mention that we have spoken with her many times and contacted the moving company on her behalf to expedite delivery to acc...

Thank You! I am a college student and recently moved to Southern California to attend USC. When I learned that First Call was a third party that intended to hire a local mover on my behalf, I figured the price they quo...[full review]

Company response to Trevor Masland's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

My move was ordered and I was canceling d/t  job issues, I was not allowed to cancel with a refund and was also told the quote could be more after the fact. also was not informed that after pick up contents were placed in a warehouse and than move...[full review]

Company response to Gale Nolte's review:
Although we apologize to Gale it is clear from her review that she did not read the estimate agreement which addresses each of the issues mentioned...

My experience with First Call Movers could not have been better.  I was dreading the move from Louisiana to Florida, and could not imagine doing all the work on my own. I ended up finding First Call Movers online and everything after that was a dr...[full review]

Company response to Matthew's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

First off the loaders were late picking up load, then they said that they would deliver the load on saturday so when I tried to call the drivers they would not answer or call back so called the main office who informed me that it was a company the...[full review]

Company response to PATTY's review:
The moving company made many calls to Patty before pick-up but she was not answering her phone and had not set up her voicemailbox. Patty also app...

This company is shady and terrible and I would never used them. They will take your money and not promise what they say they will do. My parents had a terrible experience with them and the company never called them to notify them that the company ...[full review]

Company response to Monica's review:
We have checked all NC-FL moves and we are unable to identify Monica's parents. We have tried contacting Monica without success; we ask that Monic...

Slick scam artists!!!!  Spoke to the company who assured me based on the inventory to be moved the price would be BINDING.  I was told the mover would call me the next day but was not called till 3 days later. The mover did call me and stated that...[full review]

Company response to Cynthia's review:
Although we apologize for Cynthia’s dissatisfaction, she acknowledged and agreed that “if the items are a different volume and/or weight than what ...

Please please do not contact this company! You will end up losing mire time and money! Steve the sales guy must have been a ysed car salesman before he worked here . He will say everything you want to hear . Katherine, the QA thought lunch was mor...[full review]

Company response to Dan's review:
Dan added items at pick-up that he did not disclose at the time the estimate was prepared, then refused to pay for those additional items. We call...

This is the worst moving company ever! They are dishonest, unprofessional and a huge scam. First of, they are not even a moving company, they are a broker company. However, they don't tell you that upfront. They trap you by giving you a lowest est...[full review]

Company response to Sarah's review:
Like others who complained, Sarah did not read the estimate agreement which clearly discloses our role as a moving broker (in bold print!). Sarah ...

The sales man gave me a quote and said me to not worry about the weight, irrrespective of the weight the price will remain the same. My intems list was the same and i did not increase my items and moreever the toal number was less than the quoted ...[full review]

Company response to Dinesh's review:
Like others who complained, Dinesh did not read the estimate agreement which clearly explains "The items currently in your inventory have been...

Wow where do I start. When I called First call movers I did not know they where brokers not movers. When I talked to them on the phone. I told them I had a 10x10x8 storage unit full of my things. So to get a a cost of the mover should have been re...[full review]

Company response to larry johnson 's review:
Like others who complained, Larry did not read the estimate agreement which clearly discloses our role as a moving broker (in bold print!). Regard...

From the beginning they were very helpful and professional. This was the first time me and my fiance used a moving company and when we called they walked us through the whole process, and were very patient with all our questions and concerns. They...[full review]

Company response to Kristina's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

I found these guys online when I was looking for a company to move me but didn't have a huge budget to spend on moving.  I had never used a mover before and was a bit nervous. They did a great job setting up and move and making sure everything was...[full review]

Company response to Barrett S's review:
To see the many other positive reviews we have received, please visit our website at First Call Movers testimonials.

Nothing this salesman (Harryman) has said would happen has occurred.  A mover was supposed to call us on Saturday, March 30th, to let us know what time they would be here on April 1st or April 2nd.  We didn't get a call from anyone.  I called and ...[full review]

Company response to Jeff McPike's review:
Contrary to Jeff’s review, we contacted him on March 30th, April 1st, and three times on April 2nd. Jeff's allegation of "no show" is al...

DO NOT USE THIS COMPANY AS THEY WILL QUOTE YOU A LOW PRICE TO GET YOU SUCCORED IN, THEN WHEN THE ACTUAL MOVING COMPANY GETS THERE, THEY'LL SAY THAT IT WILL TAKE MORE THAN THEY ESTIMATED. TO TAKE WHAT I HAD AGREED TO MOVE, THEY WANTED ALMOST 60% MO...[full review]

Company response to John Wilson's review:
Mr. Wilson's price increased because he modified his inventory at pick-up. We made every effort to accommodate his modifications. Mr. Wilson's esti...

I called to get a price on moving my Honda Civic across the country and was thrilled to get the low price of $600 which they told me was locked in. After calling them back two months later to book, they again confirmed that it would be $600, got a...[full review]

Company response to Grace's review:
We apologize to Grace for her disappointment. Prices change over time due to supply & demand. She received her initial quote in January when pr...

First Call is the only moving company that has done a really good job for me. Having moved four times in my adult life, the first three were all disappointing, but First Call and their partner (Green Tree Moving) completed my move in a very profes...[full review]

Company response to Frank's review:
To see the many other positive reviews we have received, please visit our website.

RUN, set up a move for my 80 year old mother from Savannah to Benson Arizona. We choose this company as they claimed it would be a single 26' truck move, not a piggy back move and direct to AZ. Move date was set for 3/25/13, on 3/24 I received a t...[full review]

Company response to Bill Harris's review:
Like others who complained, Bill did not read the estimate agreement

ROGUE OPERATORS!!!!!!!!!!!!!!!!!!! The movers damaged all of my furniture. Nothing was blanket wrapped as per the "contract". Also, movers loaded truck without prior approval of new estimate and than threatened to hold my belongings hostage.  Chri...[full review]

Company response to Matt Montgomery's review:
Like others who complained, Matt did not read the estimate agreement which clearly discloses our role as a moving broker (in bold print!). As a ...

My husband got a new job on Texas so we hired this company after to speaking to tons of other companies but they were the cheapest and the one company who swore up and down my price wouldn't change nor would I have to wait a long amount of time fo...[full review]

Company response to Theresa Parrish 's review:
The moving company informed us they delivered Ms. Parrish's items on March 26, 2013, 4 days after Ms. Parrish posted her review and 10 days after t...

Firt Call Movers presents itself as a moving company, which upon pick up of my belongings I found out that they only act as a go between, they put your move out for bids and then you are left with a company that you did not hire, for which First C...[full review]

Company response to Deborah Saltsman's review:
We received confirmation that the moving company reimbursed Deborah for the damages mentioned in her review. The reimbursement was consistent with ...

I went through an online bidding tool to select a cross-country mover.  Several factors, including reviews online and cost, went into my decision. Though quick to respond to the request, the bid I received from Gary was much higher than other comp...[full review]

Company response to Anne's review:
We appreciate Anne's feedback because it helps us improve as a company. We sincerely apologize for any inconvenience and dissatisfaction. To see...

First Call Movers (FCM) ARE NOT  a moving company first of all and they have made my life miserable when all I needed was to move 2 pieces of furniture from NY to New Orleans. They never tell you they are not the moving company and they charge you...[full review]

Company response to Melanie's review:
Like the others who complained, Melanie did not read the estimate agreement which clearly discloses our role as a moving broker (in bold print!). ...

I'll admit, I was a little skeptical about not meeting someone to set up the move in person. But I had a friend recommend these guys, and they actually were very professional and easily hooked me up with a local mover.  They were readily avaliable...[full review]

Company response to Zak's review:
To see the many other positive reviews we have received, please visit our website.

This is a great company to work with. I was moving, but out of the state for most of the week. The quote I received seemed a little high, but after doing some research I found their rates to be extremely competitive. Through constant communication...[full review]

Company response to Corban's review:
To see the many other positive reviews we have received, please visit our website.

They never showed up and kept my deposit.  They called the day of the move to state that they were 5 hours behind.  Since I was moving to a condo, I couldn't reschedule the elevator.  I called them to re-schedule and they never returned my call af...[full review]

Company response to Scott's review:
Scott expected a guaranteed pick-up time after signing an agreement clearly stating that the pick-up time is not guaranteed. We can arrange a guara...

They are bunch of liars.. They will quote you an amount and then once the items are loaded into the truck they will say the size is more and will ask you for more money. We got an estimate for $994 and i gave more boxes during the estimate but wer...[full review]

Company response to Alias(Tom)'s review:
Tom does not understand the terms of the estimate agreement although it is written in plain language with no small print. If the cancellation is ma...

I was a bit nervous about the move since I had some stuff that was quite bulky and other things that were quite valuable to me. But everything went really smoothly, the whole process went well and put me at ease. They were professional and thoroug...[full review]

Company response to Chris M's review:
To see the many other positive reviews we have received, please visit our website.

First Call Movers is a company you can rely on! When I was shopping around for a moving company I knew I needed a reputable one. I was leaving the state and I had a lot of personal and sentimental items that I didn’t want damaged. Since I didn’t k...[full review]

Company response to Jessie Swann's review:
To see the many other positive reviews we have received, please visit our website.

First Call Movers provided a quote of $2532.73 at time of initial quote by walking me around each room describing all my things piece by piece. I was concerned at the low amount of the quote with Vinny and asked why the quote seemed low. Vinny ass...[full review]

Company response to Jason A's review:
The moving company informed us that on the day of the pick-up in Atlanta, Jason had modified his items from the inventory he had disclosed at the t...

Let's be honest. Everyone wants to find a moving company that can handle the job without the headache of hidden cost and more importantly, ending with damaged or lost goods. If you are preparing for a long distance move across the country or a few...[full review]

Company response to Phillip BROWN's review:
To see the many other positive reviews we have received, please visit our website.

Where to begin... I moved to DC for work and left all my furniture in a storage unit back home in Nor Cal. 6 month later, I find out I am staying in DC longer than expected so I need to ship my stuff out here... I spoke with Stacey Stockman from F...[full review]

Company response to Jamie's review:
Jamie's price increased because she modified her inventory the day before pick-up. We made every effort to accommodate her modifications. Jamie's e...

I read through some of the reviews here, and I have to say that my experience was nothing like the negative ones. The last time I moved I had a terrible experience, so I decided to hire movers through a broker instead of going it alone. It was a p...[full review]

Company response to Sydney's review:
To see the many other positive reviews we have received, please visit our website.

I feel like an idiot for trusting this company. As a single woman I needed help moving across country and I found these guys online. I wasn't sure what I was really getting into but the salesman AJ convinced me that this was the best idea . He als...[full review]

Company response to jen's review:
Jen received her items well within the delivery time frame stated on the estimate agreement. We are proud to have fully complied with all of our o...

The firm was highly recommended to me by a friend of mine who used their service in the past but after looking at some of the negative reviews here I must admit that I had my doubts. Although, taking into account that it was recommended by a close...[full review]

Company response to Avery Richardson's review:
To see the many other positive reviews we have received, please visit our website.

The movers sent by this company did not honor the contract and threatened to unload the truck if I did not sign on the new quote.   First call movers refused to cooperate as well and still do not claim responsibility of the 500 dollar reimbursemen...[full review]

Company response to Shweta's review:
We have spoken with Shweta many times to explain that because she added items at pick-up, the movers prepared a revised estimate listing the additi...

My problem with First Call Movers is their underestimation of inventory items/pieces. I fully disclosed my inventory to Steve Slabell, the salesman I talked with on multiple occasions. I also disclosed the three storage units I had rented, dimensi...[full review]

Company response to Jerry Cruey's review:
Mr. Cruey left a crucial fact out of his review: he added items at pick-up without giving us advance notice. When we spoke with him on the day of p...

Moving from Florida to Alabama could have been really stressful. These guys made it easy and effecient. Their customer service was great and they worked with all my needs. I had nothing to worry about when moving. Everything arrived on time with n...[full review]

Company response to Allison's review:
To see the many other positive reviews we have received, please visit our website.

Good and decent buyers, be warned. The salesman on the phone will promise the world--professionalism, discounts, watching over your move--but when the estimate is too good to be true, it probably is. I worried that I might have made a mistake whe...[full review]

Company response to NK's review:
We apologize for Ms. NK's misunderstanding of the terms of the estimate agreement and we have contacted her in an effort to resolve her complaint t...

I hired this company to move my granddaughter and her family from Michigan to Florida.  We were told they would be there between 12 and 12:30 p.m. Saturday.  This was confirmed on Friday.  At 11 a.m. we were informed they were running late as they...[full review]

Company response to Ardie Smith's review:
Ms. Smith told us she had dozens of small boxes and confirmed the 1.5 cubic foot volume of those boxes by signing the estimate agreement, but when ...

They said, "we'll be with you through the whole move.".  Yet every time there was a problem ( and there were many) they just said to call the movers directly.  They left us with a disaster, refusing to help. This was a totally useless company with...[full review]

Company response to Linda easterly's review:
We provided thorough & timely assistance to Ms. Easterly many times. First, we contacted the moving company to facilitate her special request r...

Extremely poor service! Never do business with this company. They sent the biggest rig to a rural area! It took the driver more than half an hour to turn around, after telling me he could not make it up my driveway therefore I had to find a storag...[full review]

Company response to CD's review:
Every issue mentioned in Ms. CD's review is addressed in the estimate agreement she signed. Shuttle service and storage were required because Ms. C...

DO NOT USE THIS COMPANY!!! -Highly inexperienced -Highly unprofessional -Took 1 complete hour to load just one couch (1 flight of stairs only) -Not so Polite -No co-rdination among themselves -Yelling and screaming at each other It was a leather r...[full review]

Company response to Dissatisfied Customer's review:
We have arranged many moves with this particular moving company and this is the first negative feedback we have received. We have forwarded Ms. PJ'...

I would never recommend this company to anyone nor would I ever use them again.  They gave us a delivery date and our goods arrived 11 days later.  They did not help deal with the mover and left us to deal directly with the mover even though they ...[full review]

Company response to Carol A.. Bailey's review:
The delivery of Ms. Bailey's items was within the delivery time frame stated on her estimate agreement. Ms. Bailey's statement that we did not help...

We were assured that the binding estimate would not be exceeded if our pieces and items were the same.  On moving day we had more pieces, so we were going to transport the extra ourselves.  They don't have their own trucks, they hire companies to ...[full review]

Company response to Threesa Cummigns's review:
Threesa added many items at pick-up without giving us advance notice then cancelled her move because she did not want to pay more than the price st...

No SHOW/no Call for our pick up & move. No Customer service or EMERGENCY # available when Movers don't show up on Contracted day of pick up. Combative & Abusive Customer Service if you can even call it "service". No empathy, apologies or Solution...[full review]

Company response to Jennifer Gerth's review:
"No SHOW/no Call" is a false allegation. The problem was that Ms. Gerth expected to add items at pick-up without increasing the estimated...

  On Tuesday August 28th I contacted First Call Movers and talked to a broker named Stephanie Garzon. She said she would be able to set up the move for Friday August 31st and assured me that she could have the move done by 4:00 pm. A deposit of $1...[full review]

Company response to MJ's review:
Unfortunately, MJ is ignoring the terms of his estimate agreement which clearly state that if the move is booked within 7 days of the scheduled pic...

I moved from Michign to Texs back home.  I Had half the items I went up there with.  Originally the lady I dealt with acted like she was new and kept having to ask questions to a so called supervisor behind her. I should of bailed then. Took 2 wee...[full review]

Company response to Lauren Michele Weber's review:
Ms. Weber never contacted us after the move to report damage or the other problems mentioned in her review. We are contacting Ms. Weber to facilit...

Planned move a month in advance was given a price of $2,100. When it was time to move, the company showed up in a Enterprise rental truck.  They informed us they could not give a price until everything was loaded on the truck. When we did not want...[full review]

Company response to Leland A. White III's review:
Mr. White added extremely heavy items (e.g., a stove) and fragile items (glass furniture) that he did not tell us about at the time the estimate wa...

Group of thieves working together to take your money away. Do not trust anything aout of their mouth. They will tell you whatever you want to hear and as soon as they receive your money, they are done with you. My first estimate was $1400 and by t...[full review]

Company response to David's review:
We spoke with David to explain that his price increased because he had additional items that he did not disclose to us at the time the estimate was...

this people festivel the sale make you feel on family and make you feel they are responsible but then they sent some intermedia people that going to do the pick up and they will decide totally different of what you already told you and will try to...[full review]

Company response to BestDominican's review:
The $300 mentioned in the review was not "stolen", it was the fee required for shuttle service at delivery because the power lines were s...

We placed a down payment for a move with this company, in spite of some bad reviews, for $300.00. Three hours later my credit card was hit for a charge around $670.00 to a Miami Heat game. The next day my card was hit for another $1100 (approximat...[full review]

Company response to Paul's review:
Mr. Paul has refused to provide us with ANY evidence supporting his allegations. If Mr. Paul would provide us with ANY evidence then we would gladl...

I requested information from this company and after doing further looking into the manner further decided not to go with them and got the pleasure of having the rep tell me GREAT HOPE YOU DONT GET RAPED! This is by far the worst company I have eve...[full review]

Company response to ANGRY!'s review:
Corrective action has been taken and we apologize profusely for any misunderstanding; the rep was merely attempting to caution the customer against...

I have not done enough research before go with this company. They came to pick up the stuff after 4 days of the initial appointment, In between they changed the dates and times many times. The customer service is horrible hey hung up phone many ti...[full review]

Company response to Babu's review:
We diligently arranged for the transportation of Mr. Babu's items by a responsible moving company. The moving company experienced unforeseen delay...

 The only bright spot of this situation was the men that actually performed the move. They were polite, understanding, cooperative and helpful. Unfortunately their efforts were overshadowed by the dishonesty of their office / sales staff.   The in...[full review]

Company response to Marty W's review:
We are pleased that Marty W is satisfied with the service provided by the moving company. We also apologize for any misunderstanding related to th...

NEVER USE THIS COMPANY!  My father has MS and I had arranged for his move on a Saturday at 1:00 pm.  Beginning at 1:00 pm when they did not show, I proceeded to keep calling the company to find out where the truck was.  I was told they would be th...[full review]

Company response to Very Disappointed Customer's review:
Unfortunately the moving company's truck was running behind schedule causing the delay reported in Ms. HJ's review. We stayed on top of the situat...

They should call themselves Last Call Movers cause they should be the last movers you call. They make themselves sound so professional and and tell you how much they care about you and your furniture but they are only the brokers. They sent me a M...[full review]

Company response to craig bronson's review:
We received confirmation from Mr. Bronson that the moving company reimbursed him for the damages mentioned in his complaint. The reimbursement was...

The movers showed up on time and seemed very professional. They thought about and took their time with a large entertainment center and some other tricky pieces. The price quoted was price paid. Having had several bad moves it was nice to have a g...[full review]

Company response to Debbie's review:
To see the many other positive reviews we have received, please visit our website.

DO NOT USE THIS COMPANY! I worked with this company for about 3 weeks to get inventory and price  quote. They kept changing their price, changing the weight of my items, even though I sent them a detailed Excel spread sheet of all my items. I talk...[full review]

Company response to Courtney's review:
We apologize for Courtney’s discontent, however she is apparently unaware that we were also receiving conflicting instructions from her employer wh...

worst trial i went thru suppose to deliver on 27 day before closing when i must leave house  got a call fr eileen 26th to confirm - lie then called back laterafternoon  to say truck down till 11 on the 27th i asked her if truck could leave after 1...[full review]

Company response to bonnie cacciacarne's review:
We provided a full refund to Ms. Cacciacarne and we sincerely apologize for any inconvenience caused by her moving company’s apparent delay. We ar...

We hired first call movers a month before our move. We gave them a detailed account of how much stuff we have, to the number of boxes. THey gave us an estimate, which we signed. On the day of the move, they showed up 3 hours late. THe driver told ...[full review]

Company response to Erica Smith's review:
In regard to Ms. Gelaw’s (posting as Erica Smith) move, First Call Movers has been aware of this matter and has worked diligently to resolve the is...