They delivered 89 of 161 items 6 days after the promised date, 46 a month later and they did not deliver the remaining 26 Items.  They always tried to get more money from you by giving stupid excuses, (my truck can’t get to your door, the ...[full review]

We chose (unwisely) to use global express moving.  We paid the deposit via our credit card.  We were promised our own truck (moving a 5 bedroom house, seems it would be obvious to have our own truck) and were promised next day delivery.  About 1 w...[full review]

I was scheduled for pickup in St. Louis, Missouri and goods to be delivered to Austin, Tx. Glibert the driver told me that he would call me two days before pickup. Well Thursday, Friday, Saturday, and Sunday came and passed so I was in Austin, Tx ...[full review]

    After a terrible experience with these bottom dwellers and compliants filed with the d.o.t. and my us congressman that asked for an investigation of this company they are now hiding any way possible.  They answer their phones with a recording ...[full review]

There are plenty of long reviews on here stating why you should not use them. Mine is just the same but I'll make it short.The movers this company uses are completely shady. They  will construct their own weight and volume charges once your stuff ...[full review]

I needed a moving company to move my parents and myself from Virginia to Tennessee. Easy right? Wrong!!! The sales man was so nice to my Father, low balled the bid and then did not explain that it was an estimate. The movers came the right day but...[full review]

Total moving estimate: $10,350.  Actual cost: $16,709.  Numerous items were damaged during the move.  We requested delivery for July 21; they made delivery on July 28.  Granted, the move was across the USA, but one week later than requested.  This...[full review]

The salesman Darren was all nice in the beginning. Stating this would be the best move ever. They arrived a day late and late i the day even after I told them there was no way they would get it done in half a day. After packing and taking half the...[full review]

BBB rating was A. Slipped to B . Was discussed with Allan and assured problems were corrected. Went to C. At the time of this review, an F. Estimate price was less than $2200. End cost was over $4900. We expected price to increase due to packagin...[full review]

I contacted Global Express because I had to do a last minute move. Throughout the entire process, they were difficult to get a hold of when needed, and did not provide accurate information regarding the move and subsequent prices. When the movers ...[full review]

Pick-up was OK except they left cigarette butts in the street in front of my house along with bubble gum and, from start to finish, the packing took 12 hours. The drop-off did not go well with the un-packers claiming that they based their estimate...[full review]

This company will give you the total run around and NEVER call you back!  I have never experienced such HORRIBLE customer service from any company.  My salesperson was very easy to get a hold of when he was setting up my estimate, but when the shi...[full review]

In April 2012 I decided to book with this company given that they had an A rating with the BBB and the reviews I found about them online were typically positive.  I don't know what has happened since, but they apparently have gone downhill.  This ...[full review]

I have read all these bad reviews about Global Express Van Lines before deciding a mover and still decided to go with this unprofessional moving company and here I am adding one more bad review. They will sound unbelievably cheaper (the trap I fel...[full review]

Bottom line:  You either pay each packer and mover a $50 dollar bribe, errrr "tip"s or they will threaten you with extra charges for long haul, bulky items or stairs, even if they are not valid per contract.  They will promise professional packin...[full review]

Moved from FL to IL. Global made it very stressful for me. Where do I start . . . Salesman was hard to reach. That should have been my first clue to run.  I requested May 15th move day with 16th as backup. They called day before saying it would be...[full review]

global express van lines moved my house hold goods from florida to texas, what a disaster.  i suggest no one use this com[pany.  they hide after the fact and ignore your clains, any you will have them.  i took pictures of my goods when they arrive...[full review]

What a bad experience.  Piclup was late.  Josh gave us a "NOT TO EXCEED QUOTE"  We explained that we did not want to haggle after our items were loaded.  The Russians that came told us it mean not to exceed weight.  This is not what we were told b...[full review]

Pick-up was late. When they finally arrived, the movers attempted to charge me more than the agreed price for packing materials.  I tried calling my contact, Josh, who promised to be "my personal representative through the entire process."  Never ...[full review]

The movers were scheduled for a weekday morning.  However, they never showed up and I had trouble getting a response on where they were.  I was finally told that the truck had broken down, they did not have another truck, and they would come the n...[full review]

The overall experience of the move was HORRIBLE!!!! I had inital contact with Darren the sales person who called me several times and assured me that is company was outstanding and always put the customer first. I had checked their BBB rating and ...[full review]

Global Express Van Lines was prompt to call me to give me a quote and spend almost an hour talking to my wife and trying to convince her to pay the deposit as soon as possible. After a little while we paid the deposit and I was told that they woul...[full review]

My girlfriend recently used Global Express to move her family and had a great experience and refered them to me and my husband.When we called Darren was our salesperson and went through our 4 bedroom house with me going over the thing's we were go...[full review]

The company kept raising the price in increments, and threatened to impound our furniture unless we agreed to their terms. I was first quoted $1,400 -- and expected some increase, but they charged $350 for boxes and tape, etc. Additional tranfer f...[full review]

I recently did a relocation with global express vanlines.My relocation was from Alexandria VA to Nashville TN.They called me after i entered my info online. The representive's name was John. Such a great guy very personable person.Further more the...[full review]