This is a company with very dishonest employees. I was promised a one-week delivery and they kept lying to me that my stuff was in route when in fact it had not even left Chicago. Some of the furniture and equipment were damaged and even though I ...[full review]

Been lied to,never want to communicate me with the person in charge. had called on the 19 of Feb. to see if my  household goods arrived in Orlando and she said yes ,told me to call that following Thursday for the  scheduled to be out had to wait 4...[full review]

I am having issues wity LRDM since July. I moved from CT to P.R may 31st.. I was overcgharged, lied too, things were left behind due to their lack of time and negligence. . I tried to stop the shipping and asked to moved into a storage of my choic...[full review]

I just placed a complaint to the BBB in CT and NYC TWICE!!! LRDM has over charged me , lied, and I recently slipped and fell in their office!!! This company dosent allow anyone to speak they are unfare in pricing in Shipping-Moving and their stora...[full review]

They promised me I will have my stuff no later than 14 days, 3 weeks has passed and I haven't receive my things. Every time I call them, they try to excuse themselve and the contratist who gave me the offer. I will be receiving my stuff in about 4...[full review]

Update to previous post -- La Rosa del Monte found my mother's items, and the situation has been resolved favorably. Once LRDM contacted us and let us know the items had been found, they were delivered within 48 hours. The deliverymen were courteo...[full review]

I move from Massachusetts to Florida and I have to be honest the service from the people of MA was good but the problem was with the employees of Miami. They came with my moving and my apartment was on the 2nd floor but the entrance is from the 1s...[full review]

We are experienced movers, having moved around the world several times. These are the most unprofessional, unresponsive group of people we have ever seen. The managers kept talking to the driver instead of calling me back as they promised. They...[full review]

My move was originally scheduled from Puerto Rico to Texas in November. I asked the agent if he could pick up by a specific time because I had a flight to catch, and he promised me that he could. The movers arrived 3 hours late. Apparently he said...[full review]

While transporting my Classic 1982 Corvette La Rosa damaged the original paint, rendered the drivers door in operable and damged the operation of one of the head lights. The company was not reachable for weeks regarding compensation for damages i...[full review]

THis was by far the worse moving experience I have ever had. They claimed 3 weeks delivery and now 3 months and no items. The service personnel are terrible and do not communicate with their customers. We have to make several 4 hour trips and each...[full review]

I moved from NYC to São Paulo. It took 4 months to receive a few boxes. Never received most of my move. Leather coats, electronic devices, most of my clothes and shoes, a bike and much more. According to the manager, they can't do anything becau...[full review]

The salesman and pitch were great. The pick up to delivery time was not. The items that were packed by Rosa del Monte employees, suffered extensive damage. The items were packed sloppily and with very little protection. They also jammed too many p...[full review]

Some of my furniture arrived damaged. But my biggest concern was my car it arrived all scratched up 950.00 was the estimate to repair my car had 1,000. Insurance with them when I made the claim they just want to offer me 130.00 because they claim...[full review]

My family & I moved from New York to Florida recently and i used La Rosa del Monte. I now see how they earned an A on the Better Business Bureau's website: www.BBB.org . Very professional, from the 1st phone call to the delivery to my new hom...[full review]

Really good packing and professionalism, when I spoke to the sales man he knew what he was talking about and the price was according to the service offered. The crews on the pick up as well as on the deliveries were courteous and helpful specially...[full review]

Moved all our furniture from P.R. to Florida. The TV arrived broken; the mattresses and furniture arrived DIRTY and WET. THEY TOOK 4 MONTHS TO DELIVER OUR FURNITURE!!!. When they delivered, they just dropped-off all the furniture without giving an...[full review]

First I'd like to say the salesman was a good talker... New his business. However, the company does NOT volunteer info unless it's asked. La Rosa Del Monte failed to tell me how much they were insuring my items. I felt I was overcharged for items...[full review]

I have moved 5 times in my life, and this was my first time using La Rosa Del Monte Exp. and the experience was unbelievable, the estimator came to my house the next day after i called and gave me a good price, I informed him i needed to move out ...[full review]

La Rosa Del Monte claims to be the best in delivering household goods to the Dominican Republic. They are the worst. They destroyed our expensive glass vitrine that they crated at an additional cost. A rare Murano Glass Table was stolen. They lied...[full review]

I paid $1300 for a move from San Juan to Austin. I was hospitalized when the things arrived and was assured I had 30 days to inspect the contents. Upon inspection a broken china cabinet leg and missing casters were found. I've spent the last six w...[full review]

My experiences with movers not good at all. Company stole my 47' flat screen TV that price of TV it was $1500.00 and they have the nerv to offer me 750.00 ispent 135.00 to send it 55.00 on a crate i was with no TV for 4 months and they have the d...[full review]

On August 27, 2010 I had shipped household goods from Puerto Rico to New York using Rosa Del Monte as the contracted movers. On September 24, 2010 the good were delivered to the New York location where a specific item was missing. A claim was file...[full review]

My dealings with this company in obtaining a monetary claim for lost or stolen item has been terrible. The cooperation and customer service has been beyond belief. I WILL NOT EVER use this company for moving anywhere again and I will not refer any...[full review]

The Orlando office is very bad at keeping their promises. We were told a 6 week delivery from Puerto Rico to NC and after 7 weeks nothing yet.[full review]

La Rosa Del Monte is not trustworthy or knowledgeable when moving a car. They will not give you the correct tax value and of course the car will be late on arrival but that might be all moving companies. I moved my car to Puerto Rico and they told...[full review]