The overall move from nashville, TN to NYC cost approximately $17,000. The move out of my nashville home was fine. The problems began when moving into my home in New York City. The move in was supposed to be completed in 1 day. It actually took 3 ...[full review]

The WORST!! Rude and disrespectful! Didn`t honor the appt time that they set, nor did they call to notify me not to cancel my important appt`s that I had set and canceled for that day, so that I could accomadate the movers schedule. Tried to inqui...[full review]

Just do not use them period!   The worst moving experience in my life and I have moved lots! Empty promises, untrained packers, lies, non responsive.....I could go on and on. You will not get return phone calls. Your driver will lie to you -...[full review]

Saturday delivery.  Dropped first 2 pieces.  Did not reassemble. Just wanted to get it over with.  Dragged feet on sending someone out to assess damages.  Then had to call them back out.  Then they claimed they lost file and photos.  Next stated t...[full review]

Business:  The company hires local tow trucks to drop off and pick up your container.  Container is not handled horizontally, so your stuff will be badly shifted around upon pickup and drop off. Container: Very cheap. Could have paid $100 with an...[full review]

First, let me say that everyone at Mayflower Moving Company/United Van Lines that I have talked to has been friendly.  But that is about all of the "great customer service" that I have experienced.  My move has been a complete nightmare.  My goods...[full review]

Load was picked up in Lees Summit MO May 30.  Contract stated a 5-15 day delivery window, also listed British Columbia as the delivery terminal (I moved 20 miles south of the border).  On June 6 they called to say there would be a delay of about a...[full review]

We paid a little over $1400 for Crown Moving and Storage to move our daughters belongings from the Seattle area to Chandler Arizona. She did not have expensive furniture and I did not take out the additional insurance. The condition her items arri...[full review]

Contracted them to move from Colorado to Kentucky. We purchased all the damage insurance from them. They packed everything. They showed up late to load and their appearance wasnt the best. The driver said he was going to another drop off before ...[full review]

I had used Mayflower before in an interstate move from Central N.Y. to Virginia that went very well so decided to use them again, though this time through a local moving franchise, on a local move. Joe Moholland's Movers were incredibly dishonest...[full review]

My husband is in the military and was being transferred from WV to a base in Louisiana, the Army paid Mayflower out of Virginia to move us. The woman who contacted me told me I had to work around HER schedule with my move and was hateful with me u...[full review]

Horrible, horrible, horrible. Do not use. Over $6000 in damages to my furniture and home. Also several items costing over a thousand dollars went missing. Even though I purchased insurance, it has been over 3 months and the company still has ...[full review]

My husband had just retired and this was our final move. We have moved numerous times over the 20 years (which includes going overseas) and have NEVER had a moving experience like this. Out items were delivered (after being held over 180 days)...[full review]

The move started with a slick talking salesman whose assertions never were true. The movers were in a hurry and cared less. They packed things where ever they wanted so locating them was a nightmare. Then we found some other person's box in our ...[full review]

We moved from Bend, Oregon to Manhattan, KS. I solicited 4 bids prior to making the move and Mayflower while not the lowest seemed to be the best option at the time. Upon selecting the bid working with the agent Klamath falls Moving and storage w...[full review]

We had to move our home and store our items in four 16' containers. Pricewise they were by far the cheapest and beat out all other quotes including Pods. Delivery was prompt and timely. The team they sent to load the containers were great. They...[full review]

When movers arrived at our home, they were ill prepared and lacked quanity and quality of packaging materials. They relied upon us to provide boxes and packaging materials. Two large mirrors, which required crating, were wrapped in paper and fli...[full review]

After 3 moves with my company and this being the first with Mayflower I can say this has been the absolute WORST!!. The crew that showed up to pack were late, unprofessional, and incompetent to say the least. Once our household goods arrived we fo...[full review]

My move from Oregon to Kansas with Mayflower and its associates was terrible at best. The driver showed up Late on Aug 18th, and was aware that he would not be able to take all my furniture on his truck. They started loading at 11AM and finished f...[full review]

POOR and UNPROFESSIONAL!! The packers didn't pack all the items. We were missing the top part of our food processor (top, bowl and blade) and a large stuffed eeyore that my father got me before he passed away was stolen. We had items that were bro...[full review]

Seattle > NYC move began with local agent, Crown Moving, that was helpful, timely and professional. However once in the hands of Mayflower the move fell off schedule. Today was the last day in the moving estimate, yet my stuff is still multiple ...[full review]

I recently used Mayflower's services to move from NYC to Austin, and let me tell you, it was the WORST experience of my life. I had paid A LOT of EXTRA MONEY to get my belongings to Austin on August 4th, which i signed a guaranteed contract, and i...[full review]

our move was scheduled the 28th of june, and was due to be done in one day so we could have the rest of the month to clean the home we were leaving and have it vacant by the 30th. the company came to evaluate the 27th and at the point told me they...[full review]

Mayflower was $1k less than any other carrier. Now we no why. Once the estimate was given, it was nearly impossible to communicate with the company. Calls weren't returned, updates were not given and half of our stuff won't even be delivered unti...[full review]

I scheduled a time for an estimator to come to my house. I was given a time and date. The agent also told me to re-confirm the appointment a few days before the scheduled date. I did exactly that. They informed me that I was confirmed for the time...[full review]

THIEVES! They picked up our household and packed it into crates which, we were told, would house our property until moved. WE LATER FOUND OUT EVERYTHING WAS OPENED AND UNLOADED WITHIN DAYS OF PICK-UP. Our property was in storage for 5 months. Whe...[full review]

I chose Mayflower because of name and had confidence in their ability to complete a transaction in a professional manor. Their price was fair, they took longer to find a driver then we discussed, and when an date was agreed upon, the company then ...[full review]

they lied left california 4 days later than promised 4 days late on delivery and said FU we don't care, oh yeah they also asked for more money after they took our stuff said they under bid the job, do not use at all![full review]

Mayflower Movers are the worst company I have ever dealt with. First of all, they did not pack things very well. They put kitchen items in with bathroom, etc. It took me forever to find all of my things. Second, The movers who came to pack our ite...[full review]

Called Mayflower movers to move from New York to Nevada. Chris Blank (salesman was great). Unfortunately once contract is signed and paid for it was all down hill from there. Pick up location inventory is all done by hand with ineligible handwriti...[full review]

I have recently gone thru Capital City Moving and Mayflower Transit out of Topeka, KS for my move from Kansas to Texas. My following complaint: I picked this company because the Marketing Sales Rep was very knowledgeable, friendly and eager t...[full review]

The move itself was fine, but 3 times I asked about the wording of the contract. It said it was a non-binding estimate and I thought they were underestimating our weight (our antique furniture is very heavy - which I told them). Each person I as...[full review]

So we went with Mayflower because we were told they were reputable and well-known. We agreed that we would pay their higher rates for the security behind the name. BOY WERE WE WRONG! My wife began unpacking her wardrobe boxes yesterday and com...[full review]

The pickup was well planed an executed. Ahead of time there were signs out to block a parking location. The packers took special care to pack all of my items well. I had a one off item that was given extra attention to ensure it would make the ...[full review]