Moving Company Reviews Comparison

Neighbors Moving and Storage

Overall Neighbors Moving and Storage Reviews Rating: 2 Star Moving Rating
based on 153 reviews

Neighbors Moving and Storage States of Operation: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, Mississippi, Montana, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia

Neighbors Moving and Storage Moving Rating

Honesty: 2 Star Moving Rating
Experience (Professionalism): 2 Star Moving Rating
Promptness (Hold times): 2 Star Moving Rating
Communication: 2 Star Moving Rating
Appearance: 2 Star Moving Rating

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Licenses & Certificates

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ICC MC number: not provided
US D.O.T: 2148652
Local State Licenses: not provided
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Neighbors Moving and Storage reviews and ratings online. Authentic Neighbors Moving & Storage complaints, testimonials and consumer reports.

Toll free number: (800) 431-1939
Phones: (253) 872-9400 (954) 385-4800
Address: 3155 North Andrews Avenue Extention, Pompano Beach, FL 33064
Website: www.neighborsmoving.com

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Total 153 Neighbors Moving and Storage Reviews

Denise
1 Star Moving Rating
May 20, 2013
Moved within FL
WORST MOVE EVER

DON'T HIRE NEIGHBORS MOVING......I was originally quoted $298 for an 8-mile move.  When the closing process on the purchase of my new property was delayed a day, I became a sitting duck for upselling and price increases.  My final bill was $736, w...[full review]

Jeanette Jones
1 Star Moving Rating
May 15, 2013
Moved CO to VA
Totally dishonest

Neighbors sublet to another company who has the worst reputation ever QRS out of Commerce City Colorado.  I was unaware of this until my stuff was loaded into a truck.  I was told that the truck would not be unpacked, would be kept in a climate co...[full review]

Enrique Laino
1 Star Moving Rating
May 11, 2013
Moved within FL
Total Ripoff!!!! Dishonest Movers

The most dishonest way to rip you off!!! Movers will show up to your place and make you sing a series of documents which includes the "Blank" spaces where the total you will pay, figures that are filled out later when they have all your goods in f...[full review]

Casey
1 Star Moving Rating
May 07, 2013
Moved within CO
Stole from deployed military personnel!

ALL MILITARY FAMILIES, STAY AWAY FROM THESE PEOPLE! They have no respect for what you do! The office manager, Joyce, told me that she could care less if someone was military. Wow! I have numerous complaints about this company, but the worst in my ...[full review]

Anna
1 Star Moving Rating
May 05, 2013
Moved CA to IL
Awful

Do not use this company. They quote you in pounds and then sell you move to another company that uses square feet and you are almost always over which adds a charge. Then this company sells your move to someone else who refuses to tell you his na...[full review]

Ben T.
4 Star Moving Rating
May 01, 2013
Moved FL to NV
what I expected

When I hired Neighbors moving and storage, I got just what I expected from a moving company. Their prices were low, which I needed because I moved on a budget.  They were available for the day I needed them, and we arranged for three movers to go....[full review]

Chopper
1 Star Moving Rating
Apr 30, 2013
Moved within FL
Totally lie about final cost of moving. Estimate was $488 max.

We booked this company (10) days in advacne. We were told they would be at our house at 8:30 AM and we would be on the road by 9:30 AM. They showed up at 11:00 AM and we were on the road at 12:30 PM. I drove to my new place (45 minutes) the mover...[full review]

KTG
1 Star Moving Rating
Apr 25, 2013
Moved PA to CA
Don't Trust this Company!

My family was moving cross country on a budget because my husband lost his job. This company promised us a low rate of about $2,000. We paid the deposit, about half the quote, and scheduled for pick up. A few days before the pick p date they calle...[full review]

Chantale
1 Star Moving Rating
Apr 22, 2013
Moved within FL
DO NOT USE THIS COMPANY!!!!!!!

I would actually give ZERO stars if I could. DO NOT USE THIS COMPANY!!!!!!! They steal from people. I was given a quote of $254 ($100 of which I pre-paid).  They called me the day before and requested that the balance be paid in cash on the day o...[full review]

BF
1 Star Moving Rating
Apr 10, 2013
Moved NE to FL
Move and damages

This is a terrible moving company.  They are nothing more than brokers who pimp out fly by night moving companies who just absolutely damage your household goods.  Since we had a small load they took the liberty of advising me no one wanted to mak...[full review]

Tera Carden
1 Star Moving Rating
Apr 06, 2013
Moved within WA
F**king Horrible!!!

Moving people came an hour late, overcharged us at the beginning, when I called the supervisor to get the now raised moving cost handled (because it was not the estimate we had previously agreed on) the supervisor was very rude and kept cutting m...[full review]

Alaina R.
4 Star Moving Rating
Apr 04, 2013
Moved within MA
good company

I move frequently and it has been very difficult for me during the years to find a moving company I feel comfortable and stay with. I think I have tried about five.  The last one was Neighbors Moving and Storage and surprisingly I loved them.  The...[full review]

JERRY M
1 Star Moving Rating
Apr 02, 2013
Moved CA to CO
MOVING PERSONAL AND HOUSHOLD

BEWARE THIS IS A BROKER. ONCE THEY GET YOUR $, THEY COULD CARE LESS ABOUT YOU OR YOUR BELONGINGS. THEY WILL BROKER OUT YOUR LOAD WITHOUT YOUR KNOWLEDGE AND NOT GIVE A DARN. HORRIABLE EXPERIENCE. DO NOT USE. BROKEN ITEMS AND MISSING ITEMS, AND THEI...[full review]

Janice S
4 Star Moving Rating
Apr 01, 2013
Moved within FL
fine

I called these guys for a local move because my family had too much stuff to do the move on our own.  The movers arrived practically on time, and they just took an hour to load up their truck.The same day in the afternoon I received my belongings ...[full review]

Jeff Kimberly
1 Star Moving Rating
Mar 30, 2013
Moved MI to SC
Hidden Costs

I'm a minister, and had been without a job for over 8 months when we finally landed one in South Carolina.  We have moved ourselves in the past and with a new baby decided that it would be best to let someone do it this time and pay a little extra...[full review]

barb hilke
1 Star Moving Rating
Mar 22, 2013
Moved MI to MO
this is a wrecking company

This wasn't a moving company it was a wrecking co. I have never seen such a terrible example for a professional moving co. It has been two and a half weeks and I still can not find all of my Things they took everything apart and nothing was marked...[full review]

Alishia
1 Star Moving Rating
Mar 19, 2013
Moved NY to AZ
Worst company ever

This is the WORST COMPANY EVER!!!! Do not use them! Rude, the WORST customer service, and multiple things missing from my move. And after they had my items they raised the price over $1,500, when I gave them a detailed itemized luckily my dad help...[full review]

Marla
1 Star Moving Rating
Mar 15, 2013
Moved IN to CA
Before and After

If you choose to use the company, be prepared for the before and after nature of how they conduct their business.  Before is when they are trying to get your business.  After they are in possession of your things, the whole story changes.  I could...[full review]

Adrian Lee
5 Star Moving Rating
Mar 15, 2013
Moved WA to OR
cheap but good

All I can say about Neighbors Moving and Storage, according to my experience, is that it is cheap but good. Compared with other 3 companies I contacted, they had the best price and they did the job just fine. As it was a large move, four guys were...[full review]

Keith
1 Star Moving Rating
Mar 13, 2013
Moved MO to CA
No communication and terrible service

John Spitz, the salesman called me and reviewed the plan to move.  That was the end of contact he, or the company had with me dispite 14 emails to date. The mover tried to have me sign a contract that was so photo copied, you couldn't read it at a...[full review]

Jan
1 Star Moving Rating
Mar 12, 2013
Moved CA to MO
Neighbors moving Fla.

I made the mistake of hiring these people in June 2012, the subed out to Blue Jay van lines and the only thing I can say is my stuff arrived in Missouri on time, lots of damages found latrer (Good luck collecting on them)   Never again will I hire...[full review]

Tamara Samuels
1 Star Moving Rating
Mar 08, 2013
Moved FL to TX
scammed

After YEARS of paying the $325 monthly fee (originally quoted $65- they failed to mention the "per pod" price), I called to have my belongings shipped to me. There was "no record" of me EVER having stored my entire life's possesions with their com...[full review]

Gaby Lindgren
4 Star Moving Rating
Feb 26, 2013
Moved within WA
helpful

In my case Neighbors Moving and Storage was of great help.  They planned all my move, from bringing boxes to my house and packing, to deliverying my stuff. The sales rep was kind and easy to talk to, and helped me to set up the date for my move.  ...[full review]

Marietta Potter
1 Star Moving Rating
Feb 15, 2013
Moved AR to FL
Beware of this company

Do NOT use this company for your move! This is a BROKER, you should hire a regular moving company. The sales person is a fast talker, they lie, they leave out important information. They never tell you that your deposit is really a broker fee. I j...[full review]

Not Happy
1 Star Moving Rating
Feb 12, 2013
Moved MO to CA
I pity the fool

I do not recommend this company under any circumstances.  Once they have your signature to book the move, they hold zero accountability, give you the run around and when it's time for them to render that excellent customer service it's non-existen...[full review]

Cynthia Calhoun
2 Star Moving Rating
Feb 11, 2013
Moved OK to UT
Cross Country Moving, LLC

The actual assigned moving company that was awarded my contract was Cross Country Moving, LLC.  The overall preliminary process that I had with Neighbors Moving & Storage was good.  The actual moving company, Cross Country Moving, LLC, left a poor...[full review]

Kristin Povaser
1 Star Moving Rating
Feb 03, 2013
Moved IA to WA
BBB RATING C-...READ ME BEFORE HIRING

Hands down the absolute most ABYSIMAL move that I have ever experienced.  While i have moved at least 6 times in the past 12 years most of that has been local.  I have only had to hire one other cross country move and it went so smooth that I had ...[full review]

kathy
1 Star Moving Rating
Feb 01, 2013
Moved PA to FL
movers

DO NOT USE THIS COMPANY!!! Neighbors hired another company to deliver the funiture.  That company had costs that were never told to me. Not only that, I paid extra for stairs but the other company charged per step - hidden cost.  They even charged...[full review]

Mike
1 Star Moving Rating
Jan 29, 2013
Moved within CO
Horrible service

The salesman called me at 7:00 am and was not within the FCC guidelines for calling people.  He was pleasant, a fast talker and made it sound great.  I signed up and then found this site and called to cancel.  Jeff was rude and obnoxious and put m...[full review]

L Saville
1 Star Moving Rating
Jan 26, 2013
Moved within WA
LIARS & NEED TO BE STOPEED

We have a MAJOR problem with this company. Total unacceptable and we will not tolerate theblatant lies and miss treatment that happened to our family today.I have contacted your corporate office 4x and your movers told us itwas our problem. They d...[full review]

gm
1 Star Moving Rating
Jan 26, 2013
Moved OK to WI
Don't waste your time

Found Neighbors on WhiteFence, but they contracted our move with White Glove.  I've move a lot in my lifetime and this was by far the WORST move.  We had terrible difficulties with the company they contracted with and upon booking with them they s...[full review]

Sergei
1 Star Moving Rating
Jan 19, 2013
Moved FL to KY
STAY AWAY FROM THEM AS FAR AS POSSIBLE

The company offered me 30 days free storage while quoting the price. Didnt include it in the contract (which one would assume when you've promised it while quoting the price). They werent willing to admit their mistake and blamed us for not hearin...[full review]

Helle Whatley
1 Star Moving Rating
Jan 17, 2013
Moved OK to FL
DO NOT USE!

Do not trust a moving company that cannot send someone out to your house to get an accurate quote!  The "actual" cost exceeded the original estimate by $1400.00.  They said via phone that the driver will arrive on 12/11.  When the driver did not s...[full review]

bethany dragnett
1 Star Moving Rating
Jan 14, 2013
Moved GA to TN
Professional integrity

I worked with this company for 2 months setting up a move.  Dale-Customer service was great!  After they got the deposit, they started with hidden fee's & changed the pickup date by 2 days.   This shoddy service was what I was trying to avoid by s...[full review]

Louise LaBarge
1 Star Moving Rating
Jan 09, 2013
Moved AZ to NH
move

this company is all about lies, lies and more lies, I have been fighting with them since Sept 10, 2012.  Our pickup was supposed to be on Sept 10 when they were not there I called only to be told it was being coordinated!!!!  I scheduled this move...[full review]

Aman Passi
1 Star Moving Rating
Jan 07, 2013
Moved IL to CA
DO NOT TRUST THEM

All the people in this company are unprofessional and they are not honest at all. First they will get the contract signed , and then customer service says that contract is no longer valid and the salesman gave you wrong information. My stuff has ...[full review]

Disgusted
1 Star Moving Rating
Dec 30, 2012
Moved TX to MI
Neighbors Moving and Storage

Do not trust anything Neighbors Moving says from the salesman over the phone. I was lied to from the beginning. I wanted a specific drop off date and was told I could get pickup as early as next week. Then I was told drop off was 2 weeks earlier t...[full review]

Patricia
1 Star Moving Rating
Dec 28, 2012
Moved PA to FL
Worst moving experience ever

Do not use this Neighbor Moving because they are not truthful.  They told me that this was a family business and that they used their own trucks, but this is a lie because they are just a broker and the truck that they used was from another compan...[full review]

C.B.
1 Star Moving Rating
Dec 21, 2012
Moved WI to CO
Movers - Transportation Broker

Complaint Against Neighbors Moving & Storage & All American Relocation, LLC   Neighbors Moving & Storage 3155 N Andrews Ave Pompano Beach, FL 33064 My wife & myself hired Neighbors Moving & Storage to move our household belongings from W...[full review]

Abbey T
5 Star Moving Rating
Oct 31, 2012
Moved within WA
I will use their service again for sure

Neighbors Moving and Storage Seattle offered me an amazing overall service. They showed me three options to chose from with different services. Then they called me the day before the move to check everything was ready. On moving day they showed up...[full review]

Jennifer
4 Star Moving Rating
Oct 30, 2012
Moved FL to NJ
Great Customer Service

I spoke with a Leigh Sanchez who was very mannerable and very attentive to my needs seeing as how  I was very worried about my belongings since they have been in my family for many years. The price was very reasonable and Leigh was very informativ...[full review]

Sawyer
5 Star Moving Rating
Oct 24, 2012
Moved FL to GA
I recommend it

Neighbors Moving and Storage moved my stuff from a storage facility to my new apartment. The pickup was easy because everything was packed and ready to go. Delivery day was when I got to see their expertise. They unloaded the truck very fast and l...[full review]

Dan Sanders
5 Star Moving Rating
Oct 22, 2012
Moved GA to FL
satisfied customer

I hired Neighbors for packing and moving and I was pleased with the result. They wrap and pack in a professional manner, and care about the integrity of one’s belongings. The driver seemed a very skilled guy, who had been working in the business f...[full review]

Lori D.
1 Star Moving Rating
Oct 19, 2012
Moved PA to FL
Do not believe the salesperson!

Leigh Sanchez of Neighbors Moving and Storage gave me a quote of $1515.38 which included the stairs at the delivery location, unpacking, placing items. He said that Neighbors was owned and did not subcontract out. He said the price would not go up...[full review]

Jesus romero
5 Star Moving Rating
Oct 18, 2012
Moved within CO
by far the best

I’ve done several moves in my life, and this was by far the best one. Neighbors Moving and Storage crew is very well trained. They are all people persons and really try hard to make everything work according to ones benefit. I liked their clear co...[full review]

BZ
1 Star Moving Rating
Oct 13, 2012
Moved WA to CA
Neighbors Moving - Nightmare from Start to Finish

Of all my many moves cross-country and up and down the West Coast over the past 20 years (and there have been far more than I care to recall), Dave Ciccarelli came to our home and delivered his estimate, our recent move from Seattle, WA to Lon...[full review]

Tom Smith
5 Star Moving Rating
Oct 10, 2012
Moved within MA
I appreciate their help

Neighbors people were very helpful. It was the first time I moved on my own, and I told them so.  They gave me some tips to make the process easier and even helped me with boxes and supplies.  I organized everything as they told me and the packing...[full review]

Sara Loria
1 Star Moving Rating
Oct 09, 2012
Moved PA to AZ
Our Nightmare Move

WORST EXPERIENCE EVER!!! Neighbors Moving is a broker and contracted our move to All Points Moving. I was quoted one price by Neighbors and the pickup movers "strong-armed" my 83 year old mother in PA (I am in AZ) upon pickup telling her she nee...[full review]

Carla Tinkham
1 Star Moving Rating
Oct 03, 2012
Moved FL to OK
LIARS!

Salesman just made promises to make me happy and hire them.  The price was originally $600 less than it turned out upon delivery.  Even though the quote says it includes wrapping "standard furniture" and I declared 2 loveseats and a bed on the inv...[full review]

Review with image

Alex
1 Star Moving Rating
Oct 02, 2012
Moved within FL
Unethical, Unprofessional, Aggressive

They were:- Unprofessional: one of the movers didn't bring his driver's license with him so the condo couldn't allow him in (also he was the same one driving the truck!)- Dishonest: When making the sale they said all packing was included, but upon...[full review]

Ray B.
1 Star Moving Rating
Oct 02, 2012
Moved AZ to MI
NOT AS WE EXPECTED

Setting up the move was professional.The movers showed up several days late and brought a truck that was to small for all our furniture. Some of our is still in arizona. I told Seth that when we moved to arizona, a 28' truck was to small. The move...[full review]

columbus martin
1 Star Moving Rating
Oct 01, 2012
Moved within FL
scammers

  Scammers" They asked for cash up front" first sign of a sacm. Beware these guys" First they sent a truck that was to small, a 26 ft. truck to move a 5 bedroom house. Their moving men tossed our stuff into our storage space like so muck cord wood...[full review]

John
1 Star Moving Rating
Oct 01, 2012
Moved MD to FL
Contact me to file Class Action Lawsuit

Where do I begin with this company? My experience occurred a month ago and my blood is still boiling. First off, any good reviews (particularly the ones below) should be examined closely for formulation, as sites like this sometimes have company ...[full review]

Korman Lewis
5 Star Moving Rating
Sep 27, 2012
Moved CO to TX
balanced between quality and price

In my opinion, a good moving company has to have a balance between good quality and reasonable prices.  If a company looks great but the prices are too high, I will sure keep looking for another option. But if the price is too low, I would keep lo...[full review]

Eve Anderson
5 Star Moving Rating
Sep 21, 2012
Moved FL to NJ
Trustworthy

If you’ve ever had a bad moving experience you know how difficult it is to trust a moving company again. But if you have to move, especially long distance, like it was my case, there is nothing else you can do.   I only knew I wasn’t going to hire...[full review]

Shirley Harper
5 Star Moving Rating
Sep 20, 2012
Moved CO to CA
I want to thank Neighbors Moving and Storage

I want to thank Neighbors Moving and Storage because they were very humane. I have a baby boy who has a respiratory disease and I’m very strong on everything around him being absolutely clean.  I told the company about the situation since the begi...[full review]

Mark
1 Star Moving Rating
Sep 19, 2012
Moved within FL
Thieves

On my initial call, I was quoted 1365.00, after they loaded my furniture, I was told that it would be 565 dollars more. I told them that I could only pay the extra amount with a personal check because I alreadyhad a certified check for the initial...[full review]

Rachel
1 Star Moving Rating
Sep 18, 2012
Moved KY to TX
BEWARE!!

I booked Neighbors for a Nov move in beg. of September. Six days later I canceled because Im simply not moving. When I had booked with Paul Scott, he told me my $594 deposit would be completely refundable if I canceled before 7 days of my move dat...[full review]

Bret
1 Star Moving Rating
Sep 15, 2012
Moved within FL
Beware!!!

Company was a bunch of liars! Hidden 18% charge added at the end on top of fuel charge and company wanted to hold my furniture hostage if I refused to pay it!!! Would never use them again!!! The people that actually moved our furniture were very n...[full review]

Edward Micklewright
1 Star Moving Rating
Sep 07, 2012
Moved MS to FL
Actual customer - Terrible experience

My move number was AC10321159 and my email is clay.micklewright@yahoo.com if you want to hear about how bad it was.  I was lied to out  of the gate.  I paid a binding fee that was supposed to cover any irregularities, but inside the "no cancel" wi...[full review]

Mandy
1 Star Moving Rating
Sep 02, 2012
Moved within WA
NEVER SHOWED

WORST MOVING COMPANY EVER!!!  They never showed or called the day of our move.  We booked a moving date way in advance, had a confirmation printout, and confirmed by phone the day before.  We were told when we confirmed that they wouldn't arrive u...[full review]

lance
1 Star Moving Rating
Aug 30, 2012
Moved MN to FL
Not bad at all

I used Neighbors for a long distance move from MN to Fla and the move went very good. I must say the driver stated hw would be there at 9 am and showed up at 11am but as far as the costs of the move I ended paying about 300 more than the estimate ...[full review]

Paula Lea Jones
1 Star Moving Rating
Aug 30, 2012
Moved TX to NY
Does not deliver when promised!

I'm hesitant to post this review because as of yet, the move is not complete. My first mistake was going through a broker (Moving & Storage Inc.) Promises, promises! I was told that my daughter's belongings would be picked up on a certain date & d...[full review]

Sam
1 Star Moving Rating
Aug 13, 2012
Moved FL to OH
SCAM

DO NOT I repeat DO NOT use Neighbors Moving and Storage.  It is a SCAM, expect to pay more than the estimate total.  They lie and cheat to get more money from you and they eventually do because there is no way you are getting your deposit back NO ...[full review]

Bobbie
1 Star Moving Rating
Aug 07, 2012
Moved NY to MO
An agent, not a mover, underbids job.

Neighbors is NOT a moving company. They are an agent who charges you to contract a moving company for you. They did not reveal this up front (it is in their complete contract), they deliberately underbid the estimate and revised it after they rece...[full review]

Shana
1 Star Moving Rating
Aug 03, 2012
Moved within FL
Misquote and unprofessionalism

I recently booked a moving job with Neighbors Moving and Storage for July 7, 2012.  Prior to making my decision, I shopped around to make sure I was making the best option.  I am a Property Manger for apartment communities and often refer my resid...[full review]

Review with image

George
1 Star Moving Rating
Jul 22, 2012
Moved KY to CO
CONSUMER ALERT - FRAUD ALERT

CONSUMER ALERT FRAUD - Based on personal experience, I strongly recommend that you do NOT use this company. They pulled a bait . The sales person assured us that they could meet our pick-up/deliver date and meet our specific moving requests includ...[full review]

C Y.
1 Star Moving Rating
Jul 21, 2012
Moved OH to FL
HORRIBLE----This is a scam

I gave them exactly what items need to be moved from Cleveland to Orlando, including boxes, packing materials, pack, load, delivery, unload... In my email to their staff as you can see in the bottom. After we paid the deposite, The staff we have b...[full review]

k tay
1 Star Moving Rating
Jul 21, 2012
Moved NC to NY
HORRIBLE HORRIBLE

DO NOT USE THIS COMPANY. It is a scam. They appear to be a reputable company at first but once you pay the deposit the nightmare begin. Keisha,Louis and anyone else at the Pompano Beach Fl location should be put in jail for the misleading informat...[full review]

Simone
1 Star Moving Rating
Jul 19, 2012
Moved OH to CA
STAY AWAY from THIS COMPANY. They rip you off!

DO NOT go with Neighbors Moving and Storage! They are a scam company!! I contracted these guys out about a week prior to my move so I was impressed when I got a decent quote. I put down my deposit and everything and was given the dates in which th...[full review]

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