I will not use this company ever again! I scheduled my move and worked out my schedule around that date, only to be called and informed that the truck would be coming a day early and first thing in the morning. This turned into a large extra charg...[full review]

Quote was for $6,860 but when the actual movers arrived in a Budget Rental box truck they indicated that their truck would not be big enough and the price would be significantly higher. The price went to $11,600 (est). The quote specifically menti...[full review]

My story seems to be very similar to everyone else's troubles. I thought I got an amazing deal moving from New Orleans, LA to Portland, OR. Got the "binding" quote based on the number of boxes (NOT WEIGHT) = $1050. I had a very small studio apartm...[full review]

This was the worst moving experience I have ever had. I called to get a "binding" quote mid-February, and was told my total would be $2568.80. I had a few other quotes, and this was not the cheapest or the most expensive, and after I saw some good...[full review]

DO NOT USE THIS COMPANY.  There is a reason why there are so many people who rate this company one star.  Roni, the lead customer service representative will not help to resolve issues and cares very little about the customer.  Like many of the pe...[full review]

When I hired this company it was one of the cheapest ones I could find. Because of the low price, I figured things wouldn't go perfectly for me. After my moving day it was hard for me to get a hold of the driver to find out if everything was going...[full review]

I'm glad I can give them 0 stars. I called them because I was moving to another state. I was moving items from a small one bedroom apartment. My initial inventory included my queen size bed, dresser, nightstand, 10 boxes, small dining room and 4 s...[full review]

This company was 1 day late for picking up furniture. The truck had the company name on a piece of paper TAPED to the doors. They said "the price could be higher not unless you are sure about the weight you gave for quote" My husband knew the weig...[full review]

THE COMPANY PICKED UP MY THINGS UP ON THE 6TH I STILL HAVENT RECIEVED THEM YET. THEY WHERE A DAY LATE WHICH REALLY INCOVIENCED MY FAMILY. THE COMPANY CALLED ME EMAILED ME ALL THE TIME, NOW THAT THEY HAVE MY STUFF AND MONEY I CANT GET A CALL BACK A...[full review]

Proud American Moving company made my move an awful experience. They: - were late on the day of pick up - overcharged on stairs and packing - didn't give me the seasonal discount that was offered - delivered my items 20 days late - communicat...[full review]

I WOULD NEVER NEVER RECCOMEND THIS MOVING COMPANY TO EVEN MY WORST ENEMY --- the movers actually were abusive to my wife and 4 year old son at pickup. thank god i was there when they dropped the stuff off and they were still the same. they also ov...[full review]

Update: I have not posted legal paperwork until my hearing is closed but BEWARE! Proud American Moving 800-650-2146 AND United Moving Company 866-603-5014. ARE THE SAME, THE SAME PEOPLE ANSWER! They work together to "rip off" customer...[full review]

In my research I was warned off about this company by a competitor who claimed they were a broker and unreliable. I chose to call Proud American Movers and confront them on the allegation. Khrystyna assured me that they were NOT a broker, that th...[full review]

DO NOT USE THIS COMPANY!!!!!!!!!!!!! Long story short... Contract originally $1200.00 after walk through $1490.00, still ok. However, when the "contracted" company actually arrived to begin the packing process, they hiked up the price thousan...[full review]

The pick-up day was one day later than scheduled. The company did not call on the original pick-up date to say they would not be able to pick-up -- they just did not show up. Like others, the actual cost went up after they got there -- in our c...[full review]

I have never used a moving company before and due to this experience will probably never use another moving company. Short back story - I found my biological father in Mansfield, TX in December 2008. He passed away in July 2011. He was in the mus...[full review]

This is not only the worst moving company, but the WORST COMPANY plain and simple. They're customer service is terrible, they're binding estimate is a bunch of bull, and they are not on time. EVER. My problems: 1. Showed up late on pickup...[full review]

serious communication problems, never return customer phone call, salesman is very dishonest, a women manager named Ronnie, no last name was rude, can not talk on the phone and hung up on customer. i dont see they survive may be they are filing fo...[full review]

I set up the move with a pleasant call rep, Brittany, who blatantly lied to me about the price of the move. She told me several lies about storage and how items were weighed that cost me about an extra $1000 when all was said and done. Trying ...[full review]

Terrible. They own a chain of companies they operate as a single business enterprise. Same phone numbers. Same faxes. Same owner (Leo). Katie, Roni, Leah, and Lee (the alleged customer service folks) do not respond to calls or emails. They hang u...[full review]

WORST. EXPERIENCE. EVER. Honestly, too many things went wrong to describe them all on here, but steer clear of this company! Everything seemed fine until the day of the move - movers showed up late, found out everything the sales consultant said ...[full review]

The point of my review is to assure that every other poor review is correct and that every 5 star review is an OBVIOUS FAKE. They are all signed with some phony name and can't be true since my stuff also hasn't arrived after 20 days. This company ...[full review]

I have been calling all over trying to get the best quote on movers. The people on the phone are VERY nice and seem to be legit, even offered me a $100 discount. I then checked user reviews online and was shocked at what horrible experiences peopl...[full review]

I honestly do not know where to begin and not make this a 1000 word complaint. I have never in my life been angered enough to actually spend time writing a review on a company. The basics: -Was ASSURED by Sam (booked my move) that pickup was...[full review]

I was given a 'binding quote" that changed once half my furniture was on the truck. I was also told that I would be "guaranteed dilvery" which was written on my contract between 8/16/2011-8/18/2011. It is now 8/21/2011 and I still do not have my ...[full review]

DO NOT USE THIS COMPANY! These people are not honest and do not know how to run a company. I scheduled the move a month in advance. I was told my furniture would arrive on the 15th and did not arrive until the 27th. When I would call to see where...[full review]

WORST EXPERIENCE OF MY LIFE! We have been living in a new city, new state, for over a week now, without any of our things. We have had to rebuy so much just to survive out here since we packed everything. We scheduled them to be here Tuesday (...[full review]

First, we were sold the sun, the moon and the stars, then we were swindled. We have yet to see our belongings. The contract states they have 21 days, and it will be more than that when and if we actually do get our property. The pick up was tim...[full review]

Call proud American movers for a quote. I received many quotes (over 10) from a lot of moving companies, and in comparison to everyone else they seemed to be offering the best deal. I pretty much had them pack up everything from pictures, clothes,...[full review]

HORRIBLE MOVING COMPANY!!! Still have yet to recieve my stuff, and no one can tell me when I will get it!!!No one will even answer the phone to get an answer! The dept of transportation says this carrier is out of service! GREAT!! RUN THE OTHER WA...[full review]

We over 3k for move into their bank account: "829836584, the routing number is: 111000614. It is Chase bank, and it's The Moving Institute" We keep calling back to say you have the 70% when will you ship our items. Leah and Katie both keep sayi...[full review]

I am very happy with my move. The guys who moved my furniture were really nice and helpful. They even gave me a little discount, and it took less time then I was told. We were both happy at the end of the day. Thanks Sam [full review]

I do believe that if you want a great and professional moving service you do have to pay more. Although proud American moving gave me a great price, they did prove to be a very good company. I would use them again if I had to move. Joshua [full review]

I had bunk beds, cribs, backyard tree house and jungle gym, dog cages, and much more items needed to be taken apart and put back together. These movers did it without ruining one item! I was frightened that some of our items would not be able to b...[full review]

- They damaged my house when moving the couch. - They lied about the delivery date. - They were impossible to reach or get information out of when I was checking on the status and location of my belongings. - The entire pick up consisted ...[full review]

Fraud American Moving should b name. Salesman very assuring, however, movers not delivered on his promises. Guaranteed delivery date and tracking. Cannot do either. Lied to about truck in transit. Shipment still sits in warehouse. DO...[full review]

This company jerked us around. They told us they would be here Monday, and then called and said they would come first thing on Tuesday. We waited until noon on Tuesday, and they called an wanted to change to Wednesday because, "it would be easie...[full review]

Avoid these people like the plaque. Get a U-Haul instead. We contracted with Proud American. Our delivery date was supposed to be 6/20. They subcontracted to MyMovingCentral (Chicago) without our knowledge or consent. For 9 days, we ha...[full review]

Do NOT use this company. Yes, like you I went on line and reviewed several companies. All have complaints. This company seemed to have less than others but now I realize that is because they have merged with another company and so the new name doe...[full review]

I see a lot of negative reviews , esp in the last one month.. I really have to agree with them all , as my experience is pretty similar.. they came a day late for pick up.. has kept my items in storage and when asked about the delivery, they have ...[full review]

This company was formerly known as American Movers Group. They were timely in pick up, but showed up in a rental truck. That should have been my first clue. While chatting with the movers, I learned that they are all contractors that work for...[full review]

Needed to move from Michigan to Nevada. Got an estimate from an online site for Proud American Moving. They could pick up our stuff and get it to our new home in the time frame we needed so we went with them. Pick up day I received a call from ...[full review]

What can I say... 20 DAYS AND I STILL HAVE NOT RECIEVED MY ITEMS AND I DONT THINK I EVER WILL. I feel for the others who are going thur or have been dealing with this company its insane. I feel as though its some kind of a scam they are p...[full review]

They showed up 2 days late to pick up my stuff. When they finally arrived, after serveal calls. When you call them, it goes to voice mail. After about 45 calls later and several messages someone decides to pick up "This is Lea".In a manner that s...[full review]

would never recommend this company to anyone. From the time the movers arrived they were on the lookout for ways to increase the quote, let it be attempting to measure distance of my apartment from the truck (literally), shipping supplies he wo...[full review]

These movers were great. When they unloaded my things into my new house, they didn't just drop it all in one area. They literally brought my boxes and furniture to the rooms I preferred and they even helped me set up all the beds. This was a huge ...[full review]

Talk about hard workers! I was super impressed with the men that came and handled my items. Everything was wrapped with blankets, and handled with great care. I have special items, and was extremely apprehensive about something being broken. I rec...[full review]

Proud American Moving also operates American Movers Group. 1) They showed up SEVERAL DAYS late to pick up the stuff. When they finally came, after a DOZEN PHONE CALLS, they showed up AFTER 10:00 PM. 2) When you call them, it goes to VOICE ...[full review]

As soon as they give you a quote, they want you to pay 10% of the quote. You can cancel the order 3 days before the agreed pick up date and you can get your 10% back. I canceled 4 days before the pick up date, didnt get any response from them, a...[full review]

Proud American Moving is hands-down the worst moving experience I have ever had. Less than 24 hours before they were scheduled to arrive, they said they wouldn't be able to come for another couple of days. After 24 hours of dealing with rude, inco...[full review]

I would be happy to recommend this company. They were very informative, precise, and hard working. I understood that it was the busiest season of the month, and a few things didn't go perfectly. Yet, they still managed to follow through with great...[full review]