Overall Starlight Relocation Reviews Rating:
based on 13 reviews
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At Starlight Relocation, we are proud to be the premier moving company in the area, serving local, interstate, international, commercial and corporate moves. Our Values begin with fair, open, and ethical behavior. We appreciate the trust that is placed in our hands with each move we handle. When serving your needs, we understand that it is all about you. We strive to better our own unmatched levels of performance. Our Customers are delighted by our exceptional services, cost saving, ethical business, and professional practices. We drive results and we do it with care! We know how to take the anxiety out of moving and turn it into a pleasant experience!
DO YOURSELF A FAVOR CONSUMER.....BY PASS STARLIGHT RELOCATION, DON'T EVEN BOTHER TO ASK FOR A QUOTE BECAUSE IT WILL BE DOUBLED WHEN ITS TIME TO PAY! DON'T EXPECT TO GET HONEST, COMPETENT SERVICE BECAUSE YOU WON'T, WHAT YOU GET ARE LIES & THE RUN...[full review]
Company response to Andrea Schilling's review:
Dear Andrea Schillings , Lets state the facts for consumers who actually read and understand. We are sorry to hear that you were dissatisf...
I used Starlight to move my house hold goods from Virginia to Washington. Not only did they show up to drop my stuff off at 11pm at night, they came 3 days after they told me they would be here. They never contacted me to let me know the changes, ...[full review]
Company response to Rachel's review:
Rachel, We thank you for your feedback and we wish you had communicated with us about any concerns / problems. Here are few comments about your c...
I WAS a loyal customer, having used Starlight twice before. I moved from Waldorf to Alexandria on 11 June. Movers were supposed to be there by 9:30am. Someone calls at 9:45 that they have a flat tire. Boyfriend calls back around 11:15. They are e...[full review]
Company response to Jennifer 's review:
Dear Jennifer, I emailed you personally as well. So you moved with us twice. Twice were good, third time we are horrible. Amazing how easy it is t...
This company is dishonest. They make excuses for everything, including why their reviews with the BBB and other customers are so bad. Their record with the BBB proves it. Majority of reviews on the internet located on not for profit websites are n...[full review]
Company response to OZ's review:
Thank you to MR. OZ who found a new way to spend his time spreading lies all over the web. Interesting that you don't put your real info so we can ...
I have been using Starlight for over a year now now for storage purposes, they moved me out last year with a estimate and when they were done the actual cost was about 500 more than the estimate. Then I used their storage, in the begining I paids ...[full review]
Company response to Yasmin 's review:
These are troubling accusation and We are looking into this. Just to understand. Did you ever call to pay your storage dues on time? If starlight...
I should have done my homework. Like everyone else, quoted one price and it was inflated $602.00 for packing materials after they had loaded up the truck. [full review]
Company response to carol's review:
I am not sure who you are. please give more info so we can look at the specifics of your quote. We detail all our packing guidelines in our quote....
I did my research on moving companies before we decided on Starlight Relocation. I called the references provided and did an intensive internet search to find out what others had to say about a number of moving companies (including Starlight). Iri...[full review]
This company is a horrible example of how to run a company that provides customer service, DO NOT USE THEM!!!! They provide a low quote and then rip you off when it comes to "packing". I would go with a company that does not have an F with the B...[full review]
Company response to Deb's review:
Please let us know when you moved. Also please tell the viewer of your feedback whether you read the quote and followed the guidelines. Please tell...
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