United States Van Lines
Overall United States Van Lines Reviews Rating: 
based on 40 reviews
United States Van Lines States of Operation: Alabama, Arkansas, Arizona, California, Colorado, Washington DC, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, Missouri, Mississippi, North Carolina, New Hampshire, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin
United States Van Lines Moving Rating
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Toll free number: 855-833-0405
Email: customer.service@unitedstatesvanlines.net
Website: www.unitedstatesvanlines.net
United States Van Lines Moving Services
- Storage
- Packing Materials
- Packing & Unpacking
- Moving Insurance
Total 40 United States Van Lines Reviews
moving experience
The worst company I have ever delt with. little to no customer relations, they hove no idea what they are doing. My first delivery date was March 2...
Unreliable movers.
I was told my furniture would be delivered on the 13 of January and it was not, then I was told it would be delivered on the 22 of January and it w...
BAD COMPANY
We set up the date for pick up and they kept moving the delivery date because of Holliday.
Pickup was great and ontime. Delivery was 10 days late....
THEE WORST MOVING COMPANY
"DO NOT USE US VAN-LINES", I repeat "DO NOT USE US VAN-LINES"...I don't even know where to start. I became so frustrated with US Van-Lines that I c...
Never delivered household goods
Military Stay AWAY! I am an experienced mover and this was my 13th move in 17 years. I was quoted $11,500 for 17,000 lbs and a full move from GA t...
Company response to Experienced Military Member's review:
Cory, United States Van Lines regrets to hear of your dissatisfaction with the services provided in your recent location. It was always in our inte...
INCOMPETENT COMPANY
DO NOT USE THIS COMPANY!!!! This company says all the right things when you first contact them and from the signing of the contract to delivery of ...
Dodged a bullet!
WHOA! Do I feel quite lucky! Thomas Lee from United States Van Line was one of several sales associates that responded to my request for quotes. ...
Company response to Risa 's review:
Dear Sir/Madam,
Thank you for considering United States Van Lines as an option for coordinating you relocation. We regret we were unable to perf...
Very Horrible Experience ...
Very Horrible Experience ...
We hired this movers to move my home furniture from Charlotte , NC to Des monies , IOWA . The pickup date is on Sep 2...
Customer Treatment
United States Van Lines is a joke. They are so polite and timely...UNTIL you sign the contract. From that point on, they are TOTALLY unreachable ...
Company response to Mathew's review:
Dear United States Van Lines Customer;
Our team apologizes for failing to meet your expectations and reported displeasure with your overall inte...
Service
The movers are 1 week late per my initial conversation with Thomas. Now it looks like they are not calling me and my wife back at all. Our nephew p...
Company response to Dan Beardman's review:
Dear Dan,
The United States Van Lines team would like to extend our sincere apologies for the delays that occurred in duration of your moving pr...
Do Not Use
This company is totally dishonest. They sell lies and worry most about covering themselves in big contracts. They promised me, for 2 months, a go...
United State Van Lines
PLEASE DO NOT USE THIS COMPANY. They promise the sun and the moon, and as you pay your deposit he dishonesty begins. I contracted them to move some...
Dishonest & Greedy
All around dishonest company. They changed the original quote price several times. Then to top matters off I had just moved 7 months prior and knew...
bad experience
showed up for pickup a day late. they were in a hurry to load and unload and damaged lots of our things.they lost some items and would not replace ...
Company response to clay markle's review:
Dear Clay,
Our team apologizes for failing to meet your expectations after you trusted us to relocate your possessions. Please contact us so we...
Lost and missing items
Things missing and broken. Can not replace all the merchandise they lost and cant find. My lifes possesions was in their hands and I will never u...
Company response to ps's review:
Dear United States Van Lines Customer,
We regret your dissatisfaction with our team. We would like to work with you to create a more pleasurable...
Never Never use this company
I was initially impressed with this company because they offered a set pick-up and delivery date, and stated they did not employ outside movers. Th...
Company response to mary's review:
Dear Mary,
We apologize for not pulling through for you after you trusted us with your relocation. We understand your frustration and disappoint...
Worst Professional Experience Ever
I'm not going to write a long review because United States Van Lines has already wasted hours upon hours of my time.
To put it short, I would ra...
Company response to Brandon Broyles's review:
Dear Brandon,
We are deeply sorry for your dissatisfaction with our team. We would like to know the details of your relocation. Allow us to try ...
Price gouging by slow workers.
I was quoted $420 for a move from a 4th floor 2 bedroom loft, (1 bedroom was an office), to a ranch-style house 13.5 miles away. It took the mover...
Company response to V A Betts's review:
Dear Sir/Madam;
United States Van Lines apologizes for disappointing you during your moving endeavor. We understand your frustration. We thank y...
never ever use them again
The whole experience is bad,
I am moving from New York city Manhattan to Portland OR.The moving company is realy bad choice.
First they didn't s...
Company response to new yorker's review:
Dear Customer,
We apologize for the unpleasant experience you had while receiving serviced from our team. We would like to check on the status ...
Horrible Customer relations
The move was from TN to TX. I was promised a 10 day turnaround time and in that time, had absolutely no updates whatsoever. No consideration of my ...
Company response to John's review:
John,
We deeply apologize for not accommodating you to the fullest. Please allow us to speak with you about the issues that arose during your re...
IT IS A BIG SCAMMMM
Please don't use this company unless you want to have nervous breakdown like me. They lied about everything. They were late to pick up my belonging...
Company response to Noushin 's review:
Dear Noushin,
Our team apologizes for the substandard service you received on our behalf. We are truly sorry to hear of your unpleasant moving ...
Even the quote was a bad experience
I looked up reviews as I talked to the agent on the phone. As I read further into the negative reviews, I attempted to stop the agent from talking...
DO NOT USE United States Van Lines
DO NOT USE United States Van Lines.
They were very persistent & professional up to the point of payment of deposit ($1,400). After that point it w...
Company response to Travis Smith's review:
Dear Travis,
United States Van Lines apologizes for not complying to your specific requests. We are sorry that you did not feel satisfied with ...
usvl
This is a very bad company. I truly believe the attorney general should get involved with usvl.They have continually lied to us.I will not even go ...
Company response to Mary's review:
Mary,
United States Van Lines regrets your dissatisfaction as our customer. We appreciate your feedback and would like an opportunity to try eve...
Whatever you do don't use this company ever
My job was supposed to be transferred from NM to CA so I checked on the internet for moving quotes. Shortly after that I received a call from James...
Company response to Patricia Frisby's review:
Dear Patricia,
Our team apologizes for failing to provide you with exceptional moving services. We looked up the status of your move and saw tha...
Stay away
This is the most amateur and horrific moving company I have ever encountered. Recommended by my work, I should have investigated more. Their move...
Company response to a's review:
Dear United States Van Lines Customer;
Our team apologizes for failing to meet your expectations and for not providing satisfactory service. Ple...
Horrible experience-do not use-report to Better Business Bureau
I used this company to transport my car from Texas to Pennsylvania. It was recommended by "the moving squad" who i was using to move my furniture. ...
Company response to Sarah's review:
Dear Sarah,
United States Van Lines deeply apologizes for the substandard service you received from our team. We are sorry for the damage cause...
Worst movers ever
3 weeks late, damaged stuff. Were rude and threatening.I Plan to sue them. Gave 2 hours notice for delivery and threatened to not deliver the stuff...
Company response to Natt's review:
Dear United States Van Lines Customer,
Our team apologizes for failing to meet your expectations during your move. We understand your frustrati...
Horrible
This was the most horrible experience I have had in this country. I kept calling them but the rep will not call me back.And when she did all she wo...
DO NOT USE
My story is exactly like all of the other reviews written:
- original quote very appealing and they even gave me a 'special'
- never heard from o...
Stay away! As unprofessional as they come
As you've seen from the numerous other reviews, this company has multiple, very concerning flaws.
I concur with the other statements from custo...
Call the Department of Weights & Measures befor moving!
This is the short story of our NIGHTMARE! We hired USVL and were impressed with salesman Alvin Garcia. He was going to be my life-line from the t...
Scam?
I can not say enough negative things about this company. Let me start at the beginning...
They changed our required deposit figure (upward) three ...
STAY AWAY! DO NOT USE
This has been a horrible experience. I contracted with them two months in advance thinking I was being very courteous and giving enough time for th...
Failed to provided a carrier as stated in contract
I had a signed contract for my move on June 2/3, 2011. I drove 1,200 miles to arrive on June 1 in GA to be there for the move. I had provided 2 dif...
RUDE!
This company promised too much so we were skeptical. Ultimately went with a competing company because the competition was much more professional. ...
Worst company ever.
They ended up charges me way more than my quote. They have no tracking once they pick up...just tell you to wait around 3 to 14 days. And then they...
unbelievable
they took advantage of 2 young people one of which is being deployed to Irag you cannot get a straight answer from anyone at that co. they are brok...
HORRIBLE
The worst company on the face of the earth. Do not use. I have been at my destination for 10 days and they still will not tell me when my furniture...
Damaged, then Redeemed
I contracted USVL after having such a pleasant experience with Paige (customer service rep) during the "interview" and booking phase. That is wher...
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