4 hours, 20 minutes Late - Moving Review

I was given an arrival time of 9am. The move quote gave me a window of 7-12pm. I immediately called back and told them that this was unacceptable as my friends who were going to help me move weren't going to wait all day for you guys. I was then given priority for 9am 21 days before my move. The day before, I get a reminder call that my move will start at 9am. On the day of, I called at 9:10am and was told that they were running two hours late. The excuse, "we'll, I can't have my men standing around doing nothing." To make a long story short, over 4 hours come before they show up. Once they came, they worked well and fast. My father-in-law and I helped both load and unload. I was quoted $100/hour for a 3 man crew and a 20-foot truck with no fees for the piano, travel time, gas, lead time, etc. 4 hours and 20 minutes late with such advance notice is inexcusable. In all, I would not recommend using them - try All-My-Sons or Midnight Hour Movers. I don't see how a company can run a business by purposefully making their customers wait.

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