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A lot of broken and damaged items - Moving Review

Review on NorthWest Relocation

Rating: 1 Star Moving Rating, Posted by M C Kaplan on Apr 15, 2012

When they arrived, the driver presented me with the paperwork to sign before unloading the truck. He was hours late and I was tired, so I signed it. First mistake. Pretty much everything that could be broken was broken. They dismantled a reclining chair that was never meant to be taken apart; a lot of the hardware was missing and the driver had no idea how to even begin putting it together. The assembly bolts for the bed were stripped and, once again, the driver had no idea how to even begin assembling it. My desk was crushed to splinters when it came off the truck. There were broken bits and pieces of my vacuum cleaner scattered in the street. It had to be discarded. Two small tables are missing. Most of the boxes were dumped upside down so I couldn't read the labels. Heavy boxes were stacked on top of lighter boxes so the lighter boxes were crushed. I would have done better to have a bonfire before I moved and hire two drunks with a pickup truck to move the unbreakables. 

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NorthWest Relocation Moving Overview

Quote or Order ID:
Movers Cost: 1700.00 USD

Origin pickup Country: USA
Origin pickup State: Oregon
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: Maryland
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Delivery: Late

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

NorthWest Relocation Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 3 Star Moving Rating
Appearance: 3 Star Moving Rating

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Condition of Goods

Review Rating: 1 Star Moving Rating

Absolutely the worse experience possible.  TRULY A NIGHTMARE!  The Sales Rep said that their transport time was typically taking 5 to 7 d... - read the full review