Ace world wide screws veteran - Moving Review
Review on Ace World Wide
Rating: 
, Posted by Gia on Jul 28, 2011
These people are aweful. They were contracted by the Army to pick up our household goods and place them in their storage in Fallsington, PA for 1 year while we were overseas. Upon our return,our goods were either damaged or missing. We had $800 worth of damage. I sent before and after pictures to the person who handles the claims. She assured me that they would send me a check. Month after month past and no check was received to replace what they broke/lost. Then, my calls and emails were not being returned.
When I file a complaint with the BBB the response from ACE was, "We are only responsible for $147 and since the government never paid, we are not paying for any damages."
This is not the way to treat their customers. I would tell everyone to stay away from them.
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Ace World Wide Moving Overview
Quote or Order ID:
Movers Cost: 6000.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: Yes
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Pennsylvania
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Pennsylvania
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Items Condition After Delivery
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
Ace World Wide Moving Rating
Honesty: 
Experience (Professionalism):
Promptness (Hold times):
Communication:
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