Air-1 Moving and Storage - Moving Review

Pickup was a problem. They did not communicate with the field people as to the road conditions. Pickups had to be loaded then taken to a larger truck. Loading took about 7 hrs. Then had to pay $400.00 extra. delivery was the same problem. We requested smaller truck but they came in a 45 ft truck and road could not accommodate one that large. We had to pay $700.00 extra. Home office did not communicate with their drivers. Boxes were torn on corners, sides, tops bend. Boxes were brought in the house upside down. Some spices leaked and most had to be tossed. Furniture damaged. Legs broken, most had scratches, grandmother clock broken inside (cost to repair $750.00), Boxes missing with clothes, kitchen items (all expensive stuff). Evidence of boxes being forced to fit in place. It's been over 2 months and I still can't find things that we had. Whether they were stolen or lost, I can't say.

The initial packing of furniture was very good. I was impressed, but after that it was all downhill.

We lived on a difficult street and moved to almost the same type of area. All this was related to the home office.

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