ALL 5 STAR REVIEWS ARE FAKE - Moving Review

As a rep of Presto Logistics I know this company to be one that goes a far distance to ensure quality service and the utmost customer satisfaction. The company takes extreme measures in servicing an on-time performance for all of our deliveries. I am surprised to read about this persons experience with our company. In fact, I am not sure who this person is, I have reviewed every contract for moves from California to Texas in the last 60 days, I have reviewed all estimates of $1800 (As stated in quote order by the reviewer). We have NO RECORD of anyone by the name Tyler that moved from CA-TX with a quote order of $1800.00, that paid $4200.00 for their move or that was picked up and delivered in an 11 day span. Is it possible that this is a competitor of ours slandering our company with False claims. Or could it be that we did unfortunately upset a customer of ours and they did not come forth with accurate information of what really happened. If this is the case and a customer lied about their name, move cost, and origin/destination state, then how can we be sure that this is even an honest review. We are more than willing to ascertain the merit and validity of any given claim. However, this claim seems to be completely fraudulent. Therefore I would hope that any customer reading this will keep this response in mind while choosing their moving company.
Also, for the editors at "mymovingreviews.com", please do your due diligence in ensuring that information provided in this review are correct and honest;and if found to be false(which it certainly is) hopefully remove it ASAP.
Thanx for taking the time to read this rebuttal.