Rating: , Posted by Pete on Jul 18, 2012
BELOW IS JUST A SNIP IT OF THE EMAIL CHAIN BETWEEN ME AN ALLSTAR MOVERS... THEY WERE 3 DAYS LATE PICKING UP, (I DIDNT HAVE TIME TO FIND NEW MOVERS OR I WOULD HAVE) GOODS WERE TO BE DELIVERED ON JULY 3RD PER CONTRACT.. YOU CAN SEE I WAS PROMISED DELIVERY ON MONDAY JULY 16TH, GUESS WHAT NOTHING, NOW TOLD JULY 26TH.. CANT GET FINAL BILL IN WRITING FROM THEM THEY DANCE AROUND MY REQUESTS. DO NOT USE ALLSTAR! THEY SHOULD BE CALLED NO STAR!! Pete, The last email which is right below I stated that I would not agree to the terms you wanted for delay compensation which was sent on the 7/10, on the 9th I stated in an email would follow up in morning. Based on the response on the 10th I did what I promised. I will forward this email to customer service for response. I see you spoke to Albert today and you are waiting for call back from Ashley. -------- Original Message --------Subject: Re: Your Moving Estimate #390638From: Pete Corwin Date: Mon, July 16, 2012 11:22 amTo: "" Ha!!! Delivery to be no later than today!!! Really?? Just got call and now won't be here Til 19 or 20!!! 3 days late picking up 17 days late dropping off! I have been forced to eat out, buy more clothes not to mention sit on my living room floor, no tv.. Sleeping or trying to sleep on air mattress .. And your company wants to only offer $25 day discount! I reopened my BBB complaint and sending letter to Florida atty general about your company.. In all reality I shouldn't have to pay a single penny more .. In your last email you said you would "follow up" in morning.. Never heard from you .. How about you all drop my stuff off and I Pay you 20 days later?? Allstar movers are a joke .. Sent from my iPhone On Jul 10, 2012, at 8:41 AM, wrote: I cannot agree to that will forward to customer service. -------- Original Message --------Subject: Re: Your Moving Estimate #390638From: Pete Corwin Date: Mon, July 09, 2012 7:27 pmTo: "" Ok $75 day discount for every day late ... Next Monday be 16 days equals $1200 discount .. Est was $1800 you paid $600 so if it takes you Til monday we are even and I will give your company kudos on BBB and not blog about you costing you thousands.. $75 day for every day you late ... Sent from my iPhone On Jul 9, 2012, at 3:07 PM, wrote: Dispatch is routing driver, delivery to be no later than next Monday, Tuesday claims to review for comp, due to late p/u and delivery. I will be leaving office shortly for today, will follow up in morning. -------- Original Message --------Subject: Re: Your Moving Estimate #390638From: Pete Corwin Date: Mon, July 09, 2012 5:31 amTo: "" Ok so today is July 9th STILL no word from you or your company on my things .. At this point I am going to go see atty and file a suit for the lost items. According to the agreement my things were to be delivered July 3rd. Your company was 3 days late picking my stuff up and now 6 days late delivering it. Either your company can get it here or I am filing suit for the lost items. If you chose to get my things here ASAP then you better drastically adjust that bill! This is silly! I have been here over 2 weeks without a call or any notification of delivery ...
Quote or Order ID:
Movers Cost: 1800.00 USD
Origin pickup Country: USA
Origin pickup State: Oklahoma
See all Oklahoma movers
Picked up: Late
Destination drop off Country: USA
Destination drop off State: Florida
See all movers in Florida
Primary contact person (Salesman): Pauline
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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