Rating:
, Posted by Shawn Escue on Apr 01, 2011
If you care about your possessions DO NOT USE THIS COMPANY! When my things finally arrived there was much damage to them and some expensive tools were missing. The biggest problem was the way the truck was loaded. They loaded my nice, fragile antique furniture first and then piled a bunch of heavy items on top of it. All of this furniture was damaged simply because they did not seem to care one bit about it. After my things were unloaded I took inventory and found that two of my very nice, expensive, heavy-duty metal shelves were missing as well as my new, expensive Shop Vac. I called to file an insurance claim and they immediately started stringing me along. They told me to send them pictures of the damage and a list of what was missing and they'd file the claim. I did, but weeks went by and nothing happened. No forms were sent and they wouldn't call me back. All the conversations were initiated by me. All I was trying to do is collect the maximum of $50 each on the eleven items that were damaged or missing to cut my losses and they wouldn't even make that happen. These guys are as unprofessional and dishonest as they come. I told them if they didn't file and pay my claim I'd go online and tell my story so here it is. They don't even care if their clients say bad things about them by writing negative reviews. They'd rather that happen than to file and pay a simple claim. I bet they don't even actually have insurance. Don't walk- RUN away from this company!
Quote or Order ID: 1200.00
Movers Cost: 3500.00 USD
Packing Included in the price: No
Unpacking Included in the price: Yes
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Virginia
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Texas
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Delivery: Late
Primary contact person (Salesman): Danielle Fogel
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
Ask Shawn Escue about the moving services of Moving Done. Shawn Escue is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
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Review Rating: 
DO NOT USE Moving Done. They are NOT a mover, they are a broker. They have NO responsibility for your household goods. They do not employ their own... - read the full review