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BAD EXPERIENCE - Moving Review

Review on Emerald Relocation

Rating: 1 Star Moving Rating , Posted by on

I choose Emerald Relocation because they had 5 star ratings on yelp. However I can't agree with those ratings. From the start to the end my experience was bad. They arrived a day late to pick my stuff up. I missed my plane and had to pay another $400 dollars for a ticket. They never reimbursed me or offered (and I asked). They then showed up with OUT bubble wrap or blankets to cover my delicate items. Which is awful. They used paper towel. WHO DOES THAT! Then when they arrived I received many broken things along with missing boxes. I worked with a lady named Gretchen to fix things but she admitted that they are going send me straight to claims because they don't want to deal with it. All and all I had a HORRIBLE experience and hope that you don't ever get the same experience I did. Next time I will rent a u-haul and pay my friends to do it for me.

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Emerald Relocation review overview

Quote or Order ID:
Service cost: 2.00 USD

Origin pickup Country: USA
Origin pickup State: Washington
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Picked up: Late

Destination drop off Country: USA
Destination drop off State: Illinois
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Delivery: Late

Primary contact person (Salesman): Dave

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

Moving company review rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

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Read more for Emerald Relocation


Review Rating: 1 Star Moving Rating

I had the worst evperience with them and I know the public will not see this!!! They were not professional not on time and quoted me a different fi... - read the full review