Share this moving
experience!

Bekins Movers - Moving Review

Review on Bekins Van Lines

Rating: 1 Star Moving Rating , Posted by on

What the salesman tells you is not anything like what actually happens. The salesman walks through your house, examines your belongings, and reassure you that everything will be packed carefully and moved carefully.

Then you are passed off to a "handler". This is the person who :"handles your move", although one never meets the person.

Then the packers come. Nice ladies, but I don't appreciate a garden trowel thrown in with my bone china. And no padding around an antique porcelain lamp, crush lamp shades, broken crystal, bunched up sterling silver rolled in paper.

I did not allow them to move my art.
The next day the movers come. Virtually every piece of my casework has scratches...I ended up donating much of the damaged goods to charities in the area. My house is mostly empty now.

Then comes the MSS..Moving Specialty Services. They took the legs off my grand piano and put it on it's side and left it there overnight. It cracked under the pressure. They have never come out to assess the damage. They said I have to hire a piano expert on my dollar and my time to get an appraisal on this.

They took apart a $3000 exercise tower, scattering the pieces on the floor. MSS said it is missing "some bolts", and they are trying to find them..that was four months ago. I think it would be unwise for me to use it, don' you?

I have contacted every member of the Bekins team on this and have received no response. This company does not know the meaning of "ownership".

Share this review on share Bekins Movers Share Bekins Movers to Twitter

Bekins Van Lines review overview

Quote or Order ID: $10,000.00
Service cost: 11000.00 USD

Origin pickup Country: USA
Origin pickup State: Georgia
See all Georgia movers
Picked up: Late

Destination drop off Country: USA
Destination drop off State: Florida
See all movers in Florida
Delivery: Late

Primary contact person (Salesman): nice, but not accurate
Secondary contact person: nice, but not accurate

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes

Moving company review rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

More info on this mover

Read all Bekins Van Lines Reviews.
See all Indianapolis, IN moving companies.

Write moving reviewWrite a review on
Bekins Van Lines

< Previous review
Next review >

Comment on this review



Send a message to Christine Glavey

Ask Christine Glavey about the services of Bekins Van Lines. Christine Glavey is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.

Your Name:
Your E-mail:
Wesite:
Subject:

Your message (please include contact information so the reviewer can reply back):

CAPTCHA Image
For security reasons, please type the characters you see in the image:
(not case sensitive)
Can't read the image? Click for another image.

You are a Moving or a Transportation Company

Add a moving companyAre you a company representative? You want to respond to customers' reviews?
Get a free company account to post review responses today. It's free!

Read more for Bekins Van Lines

Horrible Moving Company

Review Rating: 1 Star Moving Rating

horrible customer service, stuff was broken, movers lied to me..filing a claim was a nightmare, managers never returned my calls, they finalized my... - read the full review