Broken Service Agreement - Moving Review

I was contacted by 7 crowns and essentially BEGGED to give them my business. They were persistent and seemed very professional. I was also impressed by their BBB rating (an A-). I hired them and paid a $100 dollar reservation fee, then
proceeded with my packing as usual. I thought everything was fine until I got an E-MAIL from the company on FRIDAY AFTERNOON stating that they could no longer move me on TUESDAY (even though this was CONFIRMED earlier in the week). I tried several times to contact them but could not get through via phone. Finally, I e-mailed back and asked for clarification about this. I got another e-mail stating that they could POSSIBLY move me but weren't sure at this point. Eventually, around 4:30 that afternoon I received confirmation that they could not, in fact, move me and they recommended that I hire other movers. I could not in good conscience recommend this company to anyone I know (or don't know, for that matter). Moving is stressful enough without dealing with moving company drama!

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