Claims service following move - Moving Review
Review on Allied Van Lines
Rating: 
, Posted by R. Postupack on Sep 06, 2011
The home company in my city was fine. My problem is Allied's customer service for claims. It has been 6 weeks and my claim has not yet been settled. This is not a major claim, the damages to be repaired/replaced are minimal. And, yet, to date nothing has been done. Someone came to view the damages the first week of August. I have been waiting since then for the repairs to be completed.
Allied customer service followup is almost non-existent. I was told today that it is their "busy" season. But that should not effect my claim and my repairs.
I have used other companies for our moves, which have been long distance, and not one has failed to satisfy the claims in a timely manner.
I would advise others to use another company, such as Atlas Van Lines. Their customer service was excellent.
I was unable to use them for this move.
I will never use Allied Van Lines again.
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Allied Van Lines Moving Overview
Quote or Order ID:
Movers Cost: 7487.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: Yes
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Nebraska
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Florida
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Items Condition After Delivery
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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