Complete disaster, do not hire. - Moving Review

Review on Divine Moving & Storage

Rating: , Posted by John on Jun 20, 2010

The price that we received, which was not to exceed as they said, when you conveniently add the materials at your discretion it certainly will.
This is classic moving company tactic and I am so upset I fell for it. The movers also backed their truck up into the house railing and they completely ripped it out of its base. The foreman claims that this was already damaged, which is a complete lie and the management conveniently sided with the worker so now I am left with a repair that I have to cover.
There is no accountability from the management or the crew.

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Divine Moving & Storage Moving Overview

Quote or Order ID: 850
Movers Cost: 1.00 USD
Packing Included in the price: No
Unpacking Included in the price: Yes
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: New York
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: New York
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Delivery: Late

Primary contact person (Salesman): David
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

Divine Moving & Storage Moving Rating

Honesty:
Experience (Professionalism):
Promptness (Hold times):
Communication:
Appearance:

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Divine Moving & Storage Company Response

Official company response to John's review:

Divine Moving have been proudly servicing the NYC metro for over 10 years.
Divine Moving was mentioned on BusinessWeek, Village Voice, NY Daily News, Fortune Magazine, CNN Money and more

Divine Moving Was a Huge Mistake

Review Rating:

The movers showed up late and they came with one man short. The third mover came in the middle of the job and the company still charged me full ra... - read the full review