Consumers beware! - Moving Review

Consumers beware! X-press Van Lines will charge you for cubic feet and shipment weight which you DONT have!  First, they show you what they will charge according to how much cubic feet is used in the truck they use for "picking up" your items.  But when they repack for shipping, the cubic feet is much less. I furnished pictures with proof of space used at delivery, and they refused to adjust the charges. 

X-press Van Lines will also engage in FRAUDULENT activity if they feel necessary. They superimposed my signature from one form onto another.

Xpress Staff forged my signature from one form onto the "revised" quote, stating that I agreed to the additional charges for additional cubic feet, which I specifically stated I would not sign.  When asked to furnish a scanned copy of the form, they claimed they did not have it.  They faxed a photocopy, and the signature is identical to the signature on another form. There were spaces where the "signed" name crossed over the line on the original form.  I have had conversations with Keren Lugasi, who claims she is the owner of the company to no avail.  

Don't make a decision to hire X-press, you will regret it, as I have. 

USDOT Number : 1960683 
MC # : 695329 
Address : 4501 STIRLING ROAD
DAVIE, FL 33314

Share this review on