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Damage Control - Moving Review

Review on Reliable Movers

Rating: 1 Star Moving Rating, Posted by Rick on Oct 06, 2012

The movers arrived close to when they promised, and the crew worked hard (we bought them lunch and dinner).  Several items were damaged, the worst being deep gouges in a dresser.  Fortunately, we noticed it before the move was complete, and we told the crew.  They admitted that the damage happened during the move (my wife overheard one telling the other that they should not tell the consumer if damage happens), and the damage was noted on the paperwork.
We called the moving company the next day, and a mutual time was determined for them to review the damage, but they never showed up.
Three additional times, I tried to get them to come out, and (again) they never showed.  Only once (after my insistance) did they ever call ahead of time.
It is obvious that they have no desire to deal with any claims.  This business has no integrity or honesty.
We will warn everyone we can in any way we can to avoid using his company.

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Reliable Movers Moving Overview

Quote or Order ID:
Movers Cost: 1300.00 USD

Origin pickup Country: USA
Origin pickup State: Colorado
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: Colorado
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Delivery: On time

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

Reliable Movers Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 3 Star Moving Rating
Promptness (Hold times): 5 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

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