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Delay in delivery - Moving Review

Review on E-Z Movers

Rating: 1 Star Moving Rating, Posted by Sujatha Kesavan on Dec 12, 2011

Below are the reason why you should not move with EZ Movers

1) Correct Information is not provided when you call the customer care.
2) Delivery date given is far behind the actual delivery date. When you talk to customer care for getting the quote they respond very politely, once the pickup is done and you call back to question why the delivery has not happend they ar every harsh and give reasons that it will not be delivered on the said date and time.
3) I had my things moved on Nov 17th and was told full address is not required to start the move, zipcode would be enough to start moving, and once they reach the given zipcode they would call back. Since I never got the call and called back EZmovers to my surpise I was told the things have not yet started to move and they put the blame on me stating since address was not given they have not starated the move.
4) It is no use contacting the customerrelations@e-zmovers.com, since they give a very surpising and non-acceptable response say they understand the frustration but it was our mistake.

So who all are reading it, pls be careful and not to use these movers specifically if you are moving with your childrens, since these movers are not at all customer oriented.

Thanks,
Sujatha
208-340-7072

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E-Z Movers Moving Overview

Quote or Order ID: 1316992
Movers Cost: 2324.00 USD
Packing Included in the price: No
Unpacking Included in the price: Yes
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Illinois
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Picked up: Early

Destination drop off Country: USA
Destination drop off State: California
See all movers in California
Delivery: Never

Primary contact person (Salesman): Daniel
Secondary contact person: Kelly Reed

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

E-Z Movers Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 0 Star Moving Rating

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