Dishonest business: 40% markup over estimate! - Moving Review

This business is dishonest. They gave us an estimate of $1400 and then charged us $2100 even though we didn't bring extra stuff. We DIDN'T take a desk and a book shelf and instead took a few extra boxes. Taking another look at their estimates, they way underestimated the volumes of simple, standard furniture pieces. They must deal with angry customers all the time if they estimate this poorly.

After arguing for hours and talking down the price a bit, they conveniently threw in a "long carry" charge. They claimed that they had to carry the boxes a long way to the truck, which is true, because they wouldn't pull all the way up the driveway! The driveway goes right up to the front door. Conveniently, the long carry fee brought the price back to $2100.

Next time I'll use a different service... one run honestly and fairly. Expect a 40% markup over your estimate.

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