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Dishonest company - Moving Review

Review on Best Moving Van Lines

Rating: 1 Star Moving Rating, Posted by TLD on Jan 04, 2012

I paid $920 to move an item of furniture from VA to KY. I was told via phone and e-mail that the item would arrive within a week of pickup. Access to sales persons and prompt replies were the rule prior to pickup. After pickup, access to information was minimal. I was told at least 10 different delivery dates over the next 8 weeks. Ultimately, it took over 2 months to get the item even though the contract states it would be delivered within 30 days. My complaint is with the total dishonesty of the company. You cannot gain access to a higher level person, you cannot obtain honest answers, and often you cannot gain access to anyone in customer service.

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Best Moving Van Lines Moving Overview

Quote or Order ID: 648363
Movers Cost: 920.00 USD

Origin pickup Country: USA
Origin pickup State: Maryland
See all Maryland movers
Picked up: On time

Destination drop off Country: USA
Destination drop off State: Kentucky
See all movers in Kentucky
Delivery: Late

Primary contact person (Salesman): Roni
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

Best Moving Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating

More info on Best Moving Van Lines

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