Rating: , Posted by Claire on Dec 29, 2011
There were all kinds of hidden fees that the salesman did not mention when I booked the move. I very specifically asked if there were any other fees...and was told no. Neighbors (aka Father and Son, 16th Street, etc) charges a bogus 18% Colorado surcharge that no other mover does. They then charged an extra $150 to shrinkwrap furniture when I specifically asked before if they charged for that and was told NO.
Then, after loading the truck, the truck's battery died. They tried for over an hour to start the truck. My husband went and bought jumper cables and fixed it, only to have them not only CHARGE us for that hour but charge us OVERTIME when they had not worked 8 hours. They did not finish the job, they cut out early and then charged us overtime. They are extremely dishonest. Buyer Beware. Do not use this company!!!
(The reviews on their website are completely fabricated)
Quote or Order ID:
Movers Cost: 1100.00 USD
Origin pickup Country: USA
Origin pickup State: Colorado
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Colorado
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
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