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Dishonest!! Do not use - Moving Review

Review on Neighbors Moving and Storage

Rating: 1 Star Moving Rating, Posted by Claire on Dec 29, 2011

There were all kinds of hidden fees that the salesman did not mention when I booked the move. I very specifically asked if there were any other fees...and was told no. Neighbors (aka Father and Son, 16th Street, etc) charges a bogus 18% Colorado surcharge that no other mover does. They then charged an extra $150 to shrinkwrap furniture when I specifically asked before if they charged for that and was told NO.
Then, after loading the truck, the truck's battery died. They tried for over an hour to start the truck. My husband went and bought jumper cables and fixed it, only to have them not only CHARGE us for that hour but charge us OVERTIME when they had not worked 8 hours. They did not finish the job, they cut out early and then charged us overtime. They are extremely dishonest. Buyer Beware. Do not use this company!!!
(The reviews on their website are completely fabricated)

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Neighbors Moving and Storage Moving Overview

Quote or Order ID:
Movers Cost: 1100.00 USD

Origin pickup Country: USA
Origin pickup State: Colorado
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: Colorado
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Delivery: On time

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

Neighbors Moving and Storage Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 3 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

More info on Neighbors Moving and Storage

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Read more for Neighbors Moving and Storage

DO NOT USE NEIGHBORS MOVING

Review Rating: 1 Star Moving Rating

Neighbors Moving (NM) is NOT the best at moving. I have lost all faith in NM's ability to facilitate a long distance move. My goods were picked up ... - read the full review