Dishonest estimate, would not honor damage claim - Moving Review

I used this company for a local move in the Tampa Bay Area. The Estimator visited my home and estimated 7-8 hours at $1,092 with two trucks and four movers. One truck came with three movers and it took 15.5 hours and I was charged $1,997 after balking at a charge of $2,100. The Owner insisted that I write the check to him personally, rather than to the company. When I refused he became argumentative. The move in was estimated to be $900 and it was $1,446. The movers damaged a few little decorative items which I chose to not claim. However, they severed a cord on an appliance which cost $189 to repair. White Lion's responsiblilty by state law at .60/lb. was approximately $79 of the amount. They refused the claim.

Do not use this company. They were dishonest from day one. They underestimated the cost of the move and then held my items basically hostage until they were paid. Their owner was unbelieveably unprofessional. Their claims agent chose to have me be an unsatisfied customer rather than pay a minimal claim amount.

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