Rating: , Posted by Enrique Pacheco on Nov 10, 2011
I scheduled a move from Alamogordo, NM to Las Vegas NV. The estimated price was $1,300 for a one bedroom residence, which included one month of FREE STORAGE and 195.00/month for every additional month of storage. After I signed and faxed the contract two guys showed up at my house with "no uniform" driving an "unmarked" moving truck.
The truck was already more than halfway full with items from another mover, so my things pretty much got smashed in there.
As soon as the truck drove away I received a phone call from 67th AV movers, from Colorado, demanding an additional $450.00 for STORAGE or I would never see my household goods again. YEAP, JUST LIKE THAT......
Apparently Budget Van Lines conveniently forgot to mention that the storage was supposed to be included. Well they said that even though it was mentioned and agreed to, they would not provide storage because it was not on the written contract.
So.... I had to take time off work, spend hundreds on a plane ticket, rental vehicle and hotel because now I had to go to Las Vegas to receive my items.
Well the truck arrived about 45mins late, ironically, the movers bragged about how much they had partied and drank the night before. My items were all over, and as soon as they started downloading I realized the damages. Ohh man, I was speechless.
When it came time for them to leave I was hit with a bill of $2,670. Yeap, $1,300 more than the original estimate.
Some of the charges included: $98.00 to wrap the mattress with a $4.00 plastic cover. $45.00/box for 15 boxes, which was untrue because I had already boxed all my belongings....etc...
Well, when I called the main office of 67th AV movers and I was rudely told that I would be charged an extra $150.00/hour until the movers received their payment.
DO NOT USE THEM.. Sales person MICHELLE GREEN is a LIAR and SCAMMER.
Quote or Order ID:
Service cost: 2700.00 USD
Origin pickup country: USA
Origin pickup state: New Mexico
See all New Mexico movers
Picked up: Late
Destination drop off country: USA
Destination drop off state: Nevada
See all movers in Nevada
Primary contact person (Salesman): Michelle Green
Secondary contact person: Michelle Green
Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes
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