Rating: , Posted by Stacey on Aug 17, 2012
I contacted Global Express because I had to do a last minute move. Throughout the entire process, they were difficult to get a hold of when needed, and did not provide accurate information regarding the move and subsequent prices. When the movers came to my home (3 hours late) to move my things, they tacked an extra 250 dollars onto the cost of the move, then told me they would remove 100 dollars if we "took care of them" before we left (because we didnt' have much recourse at that point, we tipped them the difference and hoped for the best). When my things were finally brought to Baltimore, (my move destination), another 75 dollars was tacked on in last minute fees. But, i haven't even gotten to the worst part of Global Express. They LOST several boxes as well as my office desk chair. After calling repeatedly every day for a week, the woman on the phone told me she would contact the warehouse manager, who would give me a call. Of course this did not happen, and after hounding them for a few more days, I was finally able to get in touch with the warehouse who told me simply "the stuff is gone" and to file a claim. I was given ZERO help, and LESS THAN ZERO hope that I would ever see my things (or money for my things) again. I am currently in the claims filing process with them. If you have to do a last minute move like I did, you may be tempted to go with GEV because they are available-DO NOT MOVE WITH THEM. You will have nothing but aggravation.
Quote or Order ID:
Movers Cost: 1500.00 USD
Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Maryland
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: No
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