Rating: , Posted by Madai and Angel on Sep 12, 2012
DO NOT USE ALL POINT MOVING. Movers arrived on July 31st, 2012 to pick items up, after items were loaded movers said cost would be more because our items were too heavy. We went from $4900.00 to $6300.00, this was with a discount applied. The original contract said it could take up to 26 days for delivery but it would be less. A second contract was created superceding the first one at the time of pick up since the cost changed with a delivery date of the 21st. I spoke to a member of mgmt who said my items would arrive on Sept 10th (items picked up on 07/31/12). On the 11th of august I called the moving company to inquire on the arrival the manager said he did not tell me items were to arrive on the 10th. I informed him the only reason I was caling on the 11th is because he told me items would arrive the 10th. He was argumentative and said "I can hold your items until the 26th". I decided not to argue with him because afterall he had our personal belongings. We waited another week and still no furniture. I left several messages with no one returning my calls. Items did arrive on the 26th and bedroon dresser was damaged along with several picture frames. After unpacking everything we discovered that we had personal items missing.
Quote or Order ID:
Movers Cost: 6300.00 USD
Origin pickup Country: USA
Origin pickup State: Pennsylvania
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: California
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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