DO NOT USE EVER!! - Moving Review
Review on Personal Touch Moving Metro Van Lines
Rating: 
, Posted by Vicky on Jul 17, 2011
They hook you up with a low price and end up charging you way more than expected. Movers try to use packing material they don't even need in order to charge more.
Trying to dispute a charge, the secretary was very impolite, the manager was all of a sudden not there for several days. The operator would not lat me talk to the person who initially sent me the contract, she even hung up on me when she realized it's me calling again for the charge dispute.They even did not respond to a complaint I filed with the business bureau.
Customer service is very low after they get your money, maybe a little better before on order to get you in.
DO NOT USE THIS COMPANY EVER!!!
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Personal Touch Moving Metro Van Lines Moving Overview
Quote or Order ID:
Movers Cost: 950.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Maryland
See all Maryland movers
Picked up: On time
Destination drop off Country: USA
Destination drop off State: Maryland
See all movers in Maryland
Delivery: Late
Primary contact person (Salesman): Extremely rude
Secondary contact person: extremely rude
Items Condition After Delivery
Dirty Items: No
Stolen Items: No
Damaged Items: No
Personal Touch Moving Metro Van Lines Moving Rating
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Experience (Professionalism):
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Complete Scam
Review Rating:
We hired Personal Touch Moving and Transport out of Rockville, Maryland based on a clean BBB report and no hits on the internet indicating a proble... - read the full review