Do NOT use Graebel - Moving Review

We moved from upstate NY to Seattle in July for work and my company hired Graebel for us. We had an absolutely miserable experience with them. They were a day late picking it up, and then could not fit all of our belongings in one shipment, because they had another persons move on the truck already. There were three movers and they spend over 9 hours at our 1 bedroom 700sqft apartment and did not finish packing. This was on a Saturday and the driver said a truck would be there Monday to finish. Monday morning comes and goes so I call their office and they had no idea that our shipment had not all gone. It took me 7 phone calls before I could get a supervisor on the line. She said there was nothing they could do and the truck wouldn't be there until Thursday. Our flight to Seattle was Wednesday morning and I said this was unacceptable. Hours of phone calls later and with the help of my relocation agent (long story short) they got another truck there the next day. They were one full day late with the delivery (for a total of 11 days in transit). And once it got there just about every piece of our furniture was damaged, which I then had to bicker and argue with them for compensation.
Everyone I talked to was unprofessional and unapologetic about the stress of this move. Overall it was an absolutely horrible experience and I would never suggest them to anyone or ever hire them again. This was the most miserable moving experience of my life, DO NOT hire them!!!!

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