Rating: , Posted by Paul on Jun 15, 2010
We were quoted a FULL pack on our 3-bedroom house, supposedly with enough materials to do the whole move. We were told on a whole house pack, we might go over on materials by a "couple hundred dollars." I did a majority of the packing in my own boxes and was still charged an extra $640 for materials. I was charged for 36 rolls of tape for the 41 boxes they packed, along with 175 feet of bubble wrap. (I had packed most of the kitchen and all of the glassware.) And, of course, they held our goods hostage until we paid their "overages." We had an estimate of $3,018 and it cost us $3,658. If they had packed, it would have added $1,280 in labor to the bill and thousands of dollars for packing materials. Our $3,018 move would have probably ended up costing us in the neighborhood of $8,000 if we had not packed most of the house ourselves. They bubble wrapped our Tupperware but not a priceless hand-made inlaid wood lamp my father had made for us when he was alive. One box had 40' of bubble wrap used as filler (and we were charged $1.50 per linear foot for the bubble wrap). They put a greasy chain saw in the same box with our coats, destroying at least three of them. I could go on and on - USE THIS COMPANY AT YOUR OWN RISK!! And pay attention when any mover tells you you'll be charged extra for packing materials, even if you pre-pay according to their quote. A small trailer-full of items was left behind. Luckily I know the people who rented my house and will get the stuff back. My trusting stupidity taught me a valuable lesson!
Quote or Order ID: W245330
Movers Cost: 3.00 USD
Origin pickup Country: USA
Origin pickup State: Texas
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Louisiana
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: Yes
Stolen Items: No
Damaged Items: Yes
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