Rating: , Posted by Karla Renne on Sep 28, 2012
After you receive a very competitive quote (remember you DO get what you pay for), B&B Transportation/Everything Moves does a “bait and switch” and will change your pricing from estimated volume square footage to weight, resulting in a much higher cost. I was very rudely told that the driver has the right to change your quote in an effort to save you money in the long run. Don’t try to argue, everything falls on deaf ears with this company. The fact that they request cash at the time of delivery BEFORE you see your goods should have been my first warning. Our items were located at the bottom of the truck and we witnessed the movers man handle, brake and damage the other items in the shipment in order to get to my items. Upon delivery I was horrified to see that my 1947 Trashcan juke box was damaged. I paid an additional fee to have this fragile item “crated” and what I received was a blanket with cardboard and shrink wrap. When I tried to contact B&B to file a claim for the damage, I was shocked when NO ONE WOULD ANSWER THE PHONE OR RESPOND TO EMAILS. If you don’t care about your shipment, customer service or basic integrity, then this is your company…and I wish you luck. Beware, this company also changes their name in order to run from their BBB reviews. Notice they have been in business since 1993, but only have BB ratings since January of 2012.
Quote or Order ID: SE337367
Movers Cost: 2000.00 USD
Origin pickup Country: USA
Origin pickup State: Oregon
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Arizona
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Delivery: On time
Primary contact person (Salesman): Hank
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: Yes
Ask Karla Renne about the moving services of B&B Transportation. Karla Renne is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
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