Rating: , Posted by VoiceofReason on Feb 25, 2010
I recently moved from Minnesota to Arizona. I was originally told by my rep at World Wide Van Lines that they use their own fleet of trucks and that my stuff was going to be loaded on one of their big semi-trucks. When the movers showed up (Dependable Movers) there were two guys (one in his late 60's!) driving a little Budget rent-a-truck.
About 2/3 of the way through loading up my stuff they ran out of space on the truck. There is no way that should have happened as I sent World Wide a detailed inventory of everything being moved. The two guys then told me that they were NEVER TOLD of the estimated weight or shown the inventory list. All they were apparently told was that it was a small apartment. True it was, but it was jam packed with 6000 lbs of stuff!
The two guys ended up putting some of my stuff into a local public storage unit (at their expense) and told me it would follow 1 week later. Well I am writing this review almost 3 weeks later I have yet to see the balance of my stuff!
When my original load of items did arrive at my new home, there were countless cracked plastic totes, crushed boxes, broken items, dinged up furniture, and missing items that they were told specifically NOT to put in storage but to bring right away. To top it off, all the boxes and items were clearly marked as to what room they go in. Somehow, they still managed to misplace items in the wrong areas.
If you are looking to move, I highly recommend that your DO NOT go with World Wide Van Lines or Dependable Movers. I shopped around before choosing them, but was na
Quote or Order ID: 1446257
Movers Cost: 2950.00 USD
Origin pickup Country: USA
Origin pickup State: Minnesota
See all Minnesota movers
Picked up: Late
Destination drop off Country: USA
Destination drop off State: Arizona
See all movers in Arizona
Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes
Ask VoiceofReason about the moving services of World Wide Van Lines. VoiceofReason is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
Are you a moving company representative? You want to respond to customers' reviews?
Get a free company account to post review responses today. It's free!