Rating:
, Posted by Alan Mintz on Sep 16, 2011
I have moved dozens of times in my life. Amazon Relocation is by far the worst experience I have ever had. Their final charge was three times their "binding estimate", they were 2 1/2 weeks late in their delivery and repeatedly lied to me about the reasons behind their delay. They were often non-responsive to my calls and emails regarding the delay. Most importantly, they damaged numerous items including expensive musical instruments and household items, and "lost" a very valuable and rare guitar of mine. They had little interest in finding a solution to these issues. A large percentage of the boxes arrived crushed or damaged. After they agreed to give me a $400 reduction in the charge, they made me sign a complete release and waiver rights before they would unload the truck...I simply had no choice. I have filed a complaint with the Better Business Bureau. Bottom line...they are untrustworthy, dishonest and incompetent at best, and probably worse than that. Do not use!
Quote or Order ID:
Movers Cost: 4200.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: Yes
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: New York
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Tennessee
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Delivery: Late
Primary contact person (Salesman): Jacob
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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Review Rating: 
Cost almost tripled when they arrived everything was supposed to be included...not. I didn't know i had to tip the workers($300) so that the furnit... - read the full review