Rating: , Posted by Austin on Aug 15, 2012
We received two separate quotes from Element for our move and storage. By the end of the move, our quote was 150% higher, over thousands of dollars higher than stated. In addition, customer service has ceased since payment. Incredible.
Quote or Order ID:
Movers Cost: 9000.00 USD
Origin pickup Country: USA
Origin pickup State: Texas
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Texas
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Delivery: On time
Primary contact person (Salesman):
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
Official company response to Austin's review:
I am very sorry to hear that you had a bad expierence. Unfortunately though, I think you have the wrong company. I cannot find your information anywhere in my system nor have I received any phone calls from anyone regarding the matter.
I have emailed you personally and I have not received any response either.
I hope you find the correct company and get this resolved.
Ask Austin about the moving services of Element Moving and Storage. Austin is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.