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Everything DAMAGED - Moving Review

Review on Finest Movers Inc

Rating: 1 Star Moving Rating , Posted by on

The only positive I can say is they were on time and worked with me on trasporting my things.  They destroyed every single item I have and told me to file with "insurance."  I did and never heard another word from them.  All of my possessions were totally ruined and I have had to start over.  Some were collectors items that cannot be replaced.  I filed a complaint with the Fort Lauderdale BBB and they did nothing.  BEWARE...  maybe local moves are ok, but don't do a long distance move and expect your things.

Finest Movers Inc Company Response

Official company response to Marjies's review:

While we apologize for any difficulties during your move there are two sides to the story. First the client had alot of additional items that they decided to ship that originally when quoted were supposed to be left out because the client told us she was selling them. After the items failed to sell she had to move them and we worked out a price that she could afford by giving her a substantial discount. The client did pack some items herself and she did so poorly so those items were damaged along with some older particle wood furniture that we advised her to sell in the first place because it would be neither price efficient to move nor would hold up well on a 2500 mile move. we did tell the client that insurance would cover the items and to file a claim which which our claims adjuster would assist her with and we are in the process of doing a claim. Also the reason The BBB took no action is because they found they we did operate within our guideslines and with integrity while dealing with the move.

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Finest Movers Inc review overview

Quote or Order ID:
Service cost: 7500.00 USD

Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: On time

Destination drop off Country: USA
Destination drop off State: Texas
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Delivery: On time

Items Condition After Delivery

Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes

Moving company review rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 5 Star Moving Rating
Communication: 3 Star Moving Rating
Appearance: 3 Star Moving Rating

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