Rating: , Posted by Yulna Verno on Apr 19, 2012
EZ Moving and Storage was contracted to move our 1 1/2 rooms of our home (16.6 miles from their HQ) across town approx 5 miles.
The day of, the driver was late. Called to say he'd be later than expected. When asked what time he responded he didn't know. Told us to call their office.
Called their office, spoke to "Rob". Told us that was normal and to sit tight.
After 2 hours, no driver, no movers. We called to cancel and they told us they were keeping our deposit, no refunds even though they were late and never moved us.
Thankfully Visa disputed the charge and is getting our money back.
NEVER WORK WITH THIS PLACE!
Quote or Order ID: none given
Movers Cost: 196.00 USD
Origin pickup Country: USA
Origin pickup State: Michigan
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Picked up: Never
Destination drop off Country: USA
Destination drop off State: Michigan
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Primary contact person (Salesman): Autumn
Secondary contact person: Robert
Dirty Items: No
Stolen Items: No
Damaged Items: No
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