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Fraud Alert - Moving Review

Review on Xpress Van Lines

Rating: 1 Star Moving Rating, Posted by Rick on Oct 15, 2011

Fraud Alert. This company was a traumatic disaster for us. Started off OK only to get our deposit from their salesperson Marilyn who did anything to make us feel at ease. I was extremely detailed in getting a firm binding quote. Then the movers Vladimir (he's the ringleader) called and showed up a day early with laborers he picked off the street. Caught us off guard and said he's only doing inventory but next they started packing stuff. All was fine until an old truck showed and they loaded up. Then they told us we are overloaded and have to pay $8,000 extra. We drove to highway weigh station and we were 4,000 pounds UNDER WEIGHT so they instead charged us $6,000 EXTRA for packing materials. Vladimir said we have to pay or they will seize our stuff. I called the police but they said can't get involved. I had to pay half to get them moving after their office said they will reduce the charges if we don't complain anymore. They then showed up 6 days later in New York (after we were quoted for a direct 2 day move) and wanted all cash before they will unload. They threatened us everyday as the items were in transit to seize and hold our items. Told us they will dump our stuff in a warehouse in Philly and let us go to arbitration. These people have this scheme totally orchestrated and everyone is in on it. You can't win. They know you can't do anything even if you have high connections. The owner pretends to have panic attack when you complain. They have no heart knowing our kids were also emotionally affected by the move.

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Xpress Van Lines Moving Overview

Quote or Order ID:
Movers Cost: 11.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Florida
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Picked up: Early

Destination drop off Country: USA
Destination drop off State: New York
See all movers in New York
Delivery: Late

Primary contact person (Salesman): Vladimir
Secondary contact person: Sergio

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

Xpress Van Lines Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 0 Star Moving Rating

More info on Xpress Van Lines

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