Rating: , Posted by Bill Ford on May 22, 2012
While Jason and David were very nice, the drivers were arrogant and pushy! Some of my items were broken, dirty and lost! The workers were hard workers but in both cases, the drivers were fighting with the loaders! the price was $1200 more than the quote! I had a very bad experience and would not recommend to anyone! The entire driver loader team was very unprofessional! The driver told me that i was wrong that there were several boxes short! i made notes of every box and item that was unloaded.
Quote or Order ID:
Movers Cost: 3500.00 USD
Origin pickup Country: USA
Origin pickup State: Missouri
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman): jason/david
Secondary contact person:
Dirty Items: Yes
Stolen Items: Yes
Damaged Items: Yes
Official company response to Bill Ford's review:
We are deeply sorry for the miscommunication which than resulted in any aggravation you experienced. We are constantly looking to prove our customer service and quality care. This driver is not working for us anymore, and the customer working with our claim department in order to resolve all issues.
Ask Bill Ford about the moving services of Great American Van Lines. Bill Ford is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.