Rating:
, Posted by Rena on May 26, 2010
There I was getting ready to move and was about to pick the cheapest company that I received an online quote from. Fortunately, some high pressure tactics from an opposing cheap company made me reeavaluate my initial determination. I read up on the law. I spreadsheeted the obvious choices. I read the reviews. I checked the BBB and how long each company was in business (and whether they just renamed their business). Ultimately, it came down between Graebel and United Van Lines. I was getting smart by this point. I played dumb to see if they would cite the laws they were required to tell me about my rights and responsibilities and theirs...both Graebel and United did that. Admittedly, the Graebel quote was far better. 2200 lbs for $1547. But here's the kicker: it was the only company who provided me with a Not-to-Exceed quote and offered reimbursement for any weight I didn't use! And when I needed them to be there a day earlier than originally agreed. No Problem! The driver was able to schedule me in. Total price on delivery? $947.35. I couldn't have rented a U-haul and flown someone in to help me for that price.
Another great thing I found during my research. Unlike other moving companies, Graebel isn't franchised. As a result, I had the knowledge that if something went wrong, I had a doorstep to stomp on and where ever that doorstep was, it was the right one. Moving is horrible and then when you find out about companies that hold your stuff hostage, it is downright scary. I would recommend Graebel hands down. They were absolutely stellar to work with.
General Info: Mary Darmofal, Coordinator
Todd M?, driver
ORIGIN AGENT: Graebel / American Movers
DESTINATION AGENT: Graebel / Mid Atlantic Movers
1011 Asbury Drive, Buffalo Grove, IL 60046 USA
T: 847.808.8400 TF: 800.373.6401
Quote or Order ID: A790495
Movers Cost: 937.00 USD
Packing Included in the price: No
Unpacking Included in the price: Yes
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No
Origin pickup Country: USA
Origin pickup State: Indiana
See all Indiana movers
Picked up: On time
Destination drop off Country: USA
Destination drop off State: Virginia
See all movers in Virginia
Delivery: Early
Primary contact person (Salesman): Mary Darmofal
Secondary contact person: Todd, Driver
Dirty Items: No
Stolen Items: No
Damaged Items: No
Ask Rena about the moving services of Graebel. Rena is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.
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Review Rating: 
This is the worst company I have ever used and I move quite often and have used most of the companies out there. I contacted Grabel on November 5,... - read the full review