Rating: , Posted by Horrible on Mar 20, 2012
Never have been so stressed!!! This was the worse moving company I have ever used. Initially they rush you and tell you they can pick up your stuff tomorrow if needed. Once they pick it up the "fixed price quote" they provide you in the beginning changes.They said I didn't describe the boxes right and then they say the distance they need to walk was too much so they added more than 300 dollars to the initial quote and tell you if you don't want to go with them u can call some other moving company and threaten you and tell you it's your stuff if you want it taken care of. Then the truck driver calls me before he gets on the road and says he will charge me more depending on where he needs to park. I told them my apartment complex cannot take a 18 wheeler and they bring a 20 wheeler and said it's not their fault no one told them. Communication within the company is horrible. You talk to Nathan one day or David the next and someone else the next day and they give you all different information. Only one person came to drop off the stuff and I had a lot of stuff so it took about four hrs for him to do it. The driver was Surgay and when he arrived he took the money for the move right at the beginning and refused to move anything without it and then after giving him the cash asked for more cash for the distance. Overall I want to report them to the BBB I've never felt so cheated with a move. Please don't use them. Don't want anyone else to go through what I did.
Quote or Order ID:
Movers Cost: 1500.00 USD
Origin pickup Country: USA
Origin pickup State: Connecticut
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Picked up: Late
Destination drop off Country: USA
Destination drop off State: Georgia
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Primary contact person (Salesman):
Secondary contact person:
Dirty Items: Yes
Stolen Items: No
Damaged Items: No
Official company response to Horrible's review:
we don't have any customer that moved with us on Mar from CT to GA. there is not even a name for reference.
most probably it is a fake customer or a moving company that is trying to take our business.
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