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Review on Hercules Moving Systems

Rating: 1 Star Moving Rating, Posted by Jackie on Sep 05, 2011

This company was dishonest with me from the beginning. The quote I was given was almost $400 less than what I was charged at pickup. At pickup I was charged ridiculous charges like extra stair fees (I was told the first flight of stairs was free by the person doing the estimate, but at pickup was informed that a flight of stairs is only 7 steps. Since my staircase was a normal size at 14 steps, I was charged 2 flights of stairs). I was also told that to get my stuff on the day I wanted it, they had to pick up two weeks in advance. Then on my requested delivery date I called the company wondering where my stuff was. I was told that my two weeks delivery time started from THAT day, not the day they picked up (so why would I get rid of my stuff two weeks prior)?! So on the day I thought my stuff would be delivered it was still in a warehouse and hadn't even left. Every time after that I called to see where my stuff was no one could tell me, and I was told to call back the next day. They ended up having my stuff for 3.5 weeks. Each time I called and spoke to someone I felt lied to and none of their "promises" to get my stuff to me came true. Stay away from using this company- it made the entire moving process extremely stressful.

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Hercules Moving Systems Moving Overview

Quote or Order ID: 311316
Movers Cost: 1400.00 USD
Packing Included in the price: No
Unpacking Included in the price: No
Packing materials included: No
Storage service included: Yes
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: California
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Picked up: Early

Destination drop off Country: USA
Destination drop off State: Washington
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Delivery: Late

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: No

Hercules Moving Systems Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

More info on Hercules Moving Systems

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