Share this moving
experience!

HORRIBLE! EVERYTHING DAMAGED-PITIFUL CUSTOMER SERVICE - Moving Review

Review on White Flower Van Lines Inc

Rating: 1 Star Moving Rating, Posted by Julie Buchanan on Oct 10, 2011

A MOVING BROKERAGE COMPANY CONTRACTED MY MOVE TO THIS COMPANY AND I HAVE NEVER EXPERIENCED SUCH POOR CUSTOMER SERVICE IN MY LIFE. EVERY PIECE OF FURNITURE I OWN HAS BEEN EITHER BROKEN, SCRATCHED, GOUGED AND/OR SCRAPED. THE MOVERS MOVED MY BELONGINGS TO A STORAGE FACILITY AND WHEN I OPED THE UNIT 4 DAYS LATER IT APPEARED AS THOUGH THEY HAD THROWN EVERYTHING IN THERE. ALL THE BOXES MARKED "OPEN FIRST" WERE BURIED UNDER MOUNTAINS OF BOXES AND FURNITURE. I HAD RENTED THE LARGEST UNTI AVAILABLE SO I COULD ACCESS THE IMPORTANT ITEMS (A 10x30) AND EVEN STILL THEY TREATED EVERYTHING POORLY. SARAH, THE GIRL I HAVE TO DEAL WITH COULD CARE LESS ABOUT YOUR BELONGINGS, YOUR EXPERIENCE OR WHAT YOU'VE LOST. THERE IS NO CUSTOMER SERVICE AVAILABLE. THE MOVERS LEFT AN ANTIQUE TABLETOP ON THEIR TRUCK AND 2 WEEKS LATER THEY SHIPPED IT TO ME AND IT GOT BROKEN DURING SHIPPING. NO INSURANCE WAS TAKEN OUT ON MY ITEM SO ALL I CAN RECOVER IS $100. SARAH DIDN'T EVEN APOLOGIZE FOR MY LOSS. SHE LITERALLY SAID TO ME "WHY SHOULD I APOLOGIZE? I DIDN'T BREAK IT" THIS AFTER A MONTH OF WAITING FOR MY ITEM. THAT'S JUST ONE EXAMPLE OF MY EXPERIENCE. THERE ARE MANY OTHERS JUST AS BAD WITH THIS COMPANY. THE ACTUAL NAME OF THE MOVING CO. IS "BLUE JAY VAN LINES" BUT THEY MUST BE OWNED BY WHITE FLOWER.

Share this review on share HORRIBLE! EVERYTHING DAMAGED-PITIFUL CUSTOMER SERVICE Share HORRIBLE! EVERYTHING DAMAGED-PITIFUL CUSTOMER SERVICE to Twitter

White Flower Van Lines Inc Moving Overview

Quote or Order ID: AF731705
Movers Cost: 3100.00 USD
Packing Included in the price: Yes
Unpacking Included in the price: No
Packing materials included: No
Storage service included: No
Car transportation: No
Pet Moved: No

Origin pickup Country: USA
Origin pickup State: Virginia
See all Virginia movers
Picked up: Late

Destination drop off Country: USA
Destination drop off State: North Carolina
See all movers in North Carolina
Delivery: On time

Primary contact person (Salesman):
Secondary contact person:

Items Condition After Delivery

Dirty Items: No
Stolen Items: No
Damaged Items: Yes

White Flower Van Lines Inc Moving Rating

Honesty: 0 Star Moving Rating
Experience (Professionalism): 0 Star Moving Rating
Promptness (Hold times): 0 Star Moving Rating
Communication: 0 Star Moving Rating
Appearance: 3 Star Moving Rating

More info on White Flower Van Lines Inc

Read all White Flower Van Lines Inc Reviews.

Write moving reviewShare your moving experience and write a White Flower Van Lines Inc review.

< Previous review
Next review >

Comment on this review



Send a message to Julie Buchanan

Ask Julie Buchanan about the moving services of White Flower Van Lines Inc. Julie Buchanan is a customer of the business and is willing to be used as a reference. Please use this form to contact this customer for reference purposes only.

Your Name:
Your E-mail:
Wesite:
Subject:

Your message (please include contact information so the customer can reply back):

CAPTCHA Image
For security reasons, please type the characters you see in the image:
(not case sensitive)
Can't read the image? Click for another image.

You are a Moving Company

Add a moving companyAre you a moving company representative? You want to respond to customers' reviews?
Get a free company account to post review responses today. It's free!

Read more for White Flower Van Lines Inc

Do not hire this company for your Move. They are only BROKERS not Movers

Review Rating: 1 Star Moving Rating

This comapny is NOT A MOVER company. They are just BROKERS(You will not find this information on their website). I WOULD STRONGLY ADVICE NOT TO DEA... - read the full review