Rating: , Posted by Deena on Sep 12, 2012
A HORRIBLE EXPERIENCE WITH AMAZON RELOCATION Please listen and read what happened to me and DO NOT book with Amazon. I had a wonderful experience with Jake(salesman) and he explained everything thoroughly about the cost, the pick up and delivery and how smooth everything will go. I had a small shipment and needed to find a mover that would accommodate me. I estimated 30 large boxes and each piece of furniture. I knew I might go over the boxes and anticipated to pay the difference in the cost. The moving crew came on Aug 3rd and told me the cost would be DOUBLE. I could'nt understand why with 20 extra boxes (not all large) but I had no choice but to pay. I needed to move out of my home that was sold. in the meantime, they packed up in 1 1/2 hours. Great, right? Well it came time to pay and the mover told me to "tip" the movers $100 EACH (3 men) to insure a good job and my belongings in good hands...I agreed. Jake had also promised me that my stuff would arrive in around 5 days...after phone calls and emails my belonging arrived 23 days later. all of my furniture was damaged and I am missing several very valuable items. I know that my boxes must have been opened. Each of the missing items were in different boxes. I have jewelry missing, my son's limited addition MJ sneakers worth $250, a pro-bowl jersey and who knows what else at this point. I feel violated and disgusted. Of course I did NOT take out any extra insurance, since I couldn't afford it and trusted that all of my boxes would arrive with nothing missing. Damages do happen but my furniture items were packed by the movers. It goes to show you that "suckers" like me should have never gone with the honest salesman routine. And it is very hard to swallow that these items that my son and I worked so hard to buy and were special to us, could have been taken by someone in the company. If anyone would ever have an explanation of how this can happen I would love to know. (since Jake INSISTED no0one took anything) PLEASE DO NOT USE THIS MOVING COMPANY!!
Quote or Order ID:
Movers Cost: 2200.00 USD
Origin pickup Country: USA
Origin pickup State: Pennsylvania
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Picked up: On time
Destination drop off Country: USA
Destination drop off State: Florida
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Primary contact person (Salesman): Jake
Secondary contact person:
Dirty Items: No
Stolen Items: Yes
Damaged Items: Yes
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