Rating: , Posted by Donna on Jul 02, 2012
I signed a contract with World Wide in May of this year (2012) and they withdrew a deposit from my account. I had a small move of a 8 boxes and 2 bicycles. They gave me a "window" of 6/2 to 6/3 for pick up of my items. I had a job waiting for me in Southern California. I am now out here and STILL waiting. I contacted the company and they said they'd have a service manager return my calls. They never did. I contacted the BBB in FL. (their headquarter are there) and explained my situation. They said WWVL said "we returned her deposit as she canceled the move". They very much wanted me to cancel the move as I am small potatoes to them in prime moving season compared to 5,000 sq. ft. home moves. I NEVER canceled the contract verbally or written and have not had a return of my deposit. I told the BBB I'd be more than glad to fax over copies of my bank statements showing my deposit to them and their non refund (which I didn't want anyway) from them. In order to sue them, you have to do so in the county in which they're located. Yeah, I'm going back and forth from CA. to FL. to fight over a 10 box move. But the items in those boxes are essential for my work. Stay away from World Wide Van Lines unless you want to get royally ripped off.
Quote or Order ID: 1832920
Movers Cost: 805.00 USD
Origin pickup Country: USA
Origin pickup State: Virginia
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Picked up: Never
Destination drop off Country: USA
Destination drop off State: California
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Primary contact person (Salesman): Dave
Secondary contact person:
Dirty Items: No
Stolen Items: No
Damaged Items: No
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